The Information Technology Physician Liaison is a subject matter expert working with providers to optimize use of electronic health record (EHR) and other clinical technologies. This role provides real-time support, training, and workflow guidance to ensure safe, efficient, and effective patient care delivery through technology adoption.
- Providing ongoing and just-in-time Epic clinical training and associated support so that clinicians have a detailed understanding of the application at an operational level, to provide optimal patient care.
- Advocating system changes that enhance clinical usage, provide business value and align with TCHHN goals
- Triaging, troubleshooting and problem resolution for the IT systems, including in-depth application troubleshooting and problem resolution with the assistance of the TCHNN IT teams.
- Assessing and evaluating incoming provider calls, taking prompt action to resolve the issue.
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