IT Physician Liaison Supervisor - IT Administration - Main - Full-Time - Days

The Physician IT Liaison Lead is a clinically trained professional who provides advanced support, training, and workflow optimization for providers while also leading a team of Physician IT Liaisons. This role ensures consistent, high-quality frontline support, coordinates team operations, and drives adoption of clinical technologies to improve efficiency, clinician experience, and patient care outcomes.

• Providing ongoing and just-in-time Epic clinical training and associated support so that clinicians have a detailed understanding of the application at an operational level, to provide optimal patient care.
• Advocating system changes that enhance clinical usage, provide business value and align with TCHHN goals
• Triaging, troubleshooting and problem resolution for the IT systems, including in-depth application troubleshooting and problem resolution with the assistance of the TCHNN IT teams.
• Assessing and evaluating incoming provider calls, taking prompt action to resolve the issue.