Program Support Worker

 Join our mission to help individuals with mental illness and addictions to lead healthy and productive lives. Greater Cincinnati Behavioral Health Services (GCBHS) is seeking a Program Support Worker to perform a variety of essential tasks, including data entry, data maintenance, phone coverage, receptionist duties, and clerical functions at our Madison location.

Why Work at GCBHS?

As the region’s most comprehensive community behavioral healthcare organization, GCB seeks to make life better and brighter for those challenged with severe mental illness and addiction. Specifically, GCB is a non-profit behavioral health agency with over 650 staff serving over 30,000 persons annually.

• GCBHS is a pioneer in the field of behavioral health treatment for adults, children, and families
• Top Workplace every year since 2010
• Paid Time Off and Sick Time
• Public Student Loan Forgiveness
• Comprehensive health insurance
• 403(b) Retirement with Match
• Tuition Benefits ($2,500 per semester or quarter for MSW or MA-Counseling)
• Internship and Practicum opportunities for MSW and MA-Counseling students
• Professional development opportunities and no cost to you CEU's

Position Summary: As a Program Support Worker at GCBHS, you will perform a variety of essential tasks, including data entry, data maintenance, phone coverage, receptionist duties, and clerical functions at all GCB sites. Your role is integral to ensuring the smooth operation of our programs and services.

Minimum Requirements:

• High school graduate or equivalent
• Prefer experience dealing with the public or some courses in a social sciences field
• Working knowledge of Windows 95 or higher required
• Previous experience with Word, Excel, and MS Outlook preferred
• Previous data entry experience preferred
• Demonstrated ability to follow instructions, meet deadlines, and handle multiple tasks
• Ability to handle incoming calls on a multiple-line phone system
• Must be flexible to work at various GCB sites
• Position may require occasional driving of your own vehicle
• Valid driver’s license and insurable driving record may be required

Skill Competencies:

• Strong command of the English language (verbal and written)
• Excellent organizational and time management skills
• Flexibility with assignments
• Excellent filing skills
• Ability to work well under supervision and independently
• Ability to function as a team player
• Ability to communicate with people in stressful situations
• Data entry ability with 97% accuracy
• Ability to follow instructions and meet deadlines
• Good problem-solving skills and communication skills to assist staff and clients
• Basic computer knowledge

 

EEO Employer Disabled/Vets