Lathrop Trotter, a division of Koch Air, LLC, is a Cincinnati based company that was founded in 1922. We are dedicated to serving our customers with the best air and power equipment solutions in the industry. We provide industrial boilers and burners, fans and blowers, gas and steam turbines, HVAC equipment and systems, and utility power equipment. We represent the industry’s leading manufacturers and pride ourselves on developing long term relationships with our manufacturers and the owners of the equipment.
- Own the after-commitment process for all assigned orders- prepare the necessary documents for order entry, submittal generation, and approval to post sales assistance and support.
- Track and manage projects, ensuring smooth execution and start-up scheduling
- Coordinate with our Technical Support Advisors to assist with post-sales technical inquiries
- Maintain organized and up-to-date project and submittal files
- Provide outstanding customer service by proactively addressing inquiries and resolving issues
- Occasionally attend job site meetings to ensure project success
- Assist with reporting, order tracking, and other key project tasks
✔ Education: High school diploma required; college degree preferred, but not required
✔ Skills & Traits:
- Strong problem-solving abilities and attention to detail
- Excellent communication and relationship management skills
- Ability to manage time effectively and juggle multiple priorities
- Proficiency in Microsoft Office Suite
- A customer-first attitude with a proactive mindset
- Work with a team that values integrity, excellence, and innovation
- Competitive salary & benefits package
- Opportunities for professional growth in a dynamic and supportive environment
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