Spanish Medical Interpreter, Full Time, Varied Shifts

Responsibilities

• Provide in-person American Sign Language (ASL) interpretation between Deaf / Hard of Hearing (DHH) patients, family, companions and UC Health staff and providers.
• Interpret in a variety of medical settings including clinics, hospitals, emergency rooms, and mental health environments.
• Accurately convey information using consecutive and simultaneous interpretation techniques while maintaining the message’s tone and intent.
• Maintain patient confidentiality and adhere to HIPAA and professional interpreting standards.
• Facilitate communication that is culturally appropriate and sensitive to the needs of both the patient and medical staff.
• Use consecutive, simultaneous, and sight translation techniques as appropriate for each interaction.
• Prepare for assignments by reviewing relevant information or patient background when available.
• Collaborate with the Interpreting Services team to ensure coverage and timely response to interpreting needs.
• Collaborate with clinical teams to anticipate and respond to interpreting needs throughout the facility.
• Document interpreting encounters as required by department policy.
• Participate in ongoing training and development to stay current with medical terminology and interpreting best practices.

Qualifications

• Associate degree or higher in Interpreting and/or Interpreter Training Program graduate
• Preferred certification through national governing body.
• Proficiency in English and the target language(s) with strong written and verbal communication skills.
• Knowledge of medical terminology and healthcare procedures.
• Minimum of 2 years of experience interpreting.
• Preferred supervised interpreting experience in the medical / mental health setting.
• Ability to interpret effectively, accurately, and impartially both receptive and expressive, using medical terminology as appropriate.
• Ability to work with interdisciplinary professionals in a team environment.
• Comfortability working in the medical field.
• Flexible in response to changes in service provision demands.
• Able to maintain professional demeanor in all situations.
• Experience in problem solving and complaint resolution preferably in a healthcare setting.
• Prior to being considered, Interpreter must job shadow position for hire for a minimum of 2 hours.
• Prior to being considered, Interpreter must have a passing score from department administered interpreting assessment. 
• Preferred computer experience with a working knowledge of database entry, Microsoft Office products, and strong attention to detail required.