Supervisor Health and Wellness- Fitness

As the Fitness Supervisor at the Findlay Recreation Center, you will play a vital role in creating a welcoming, motivating, and results-driven fitness environment for members of all ages and abilities. In this leadership position, you will oversee daily fitness operations, staff development, programming, and member engagement while ensuring exceptional service, safety, and facility standards. You will lead and support fitness team members through hiring, training, coaching, scheduling, and performance management, while developing innovative wellness programs and initiatives that encourage healthy lifestyles and community participation. As a member of the leadership team, you will contribute to facility operations, support member retention and satisfaction efforts, and help create an inclusive environment where individuals feel empowered to achieve their health and wellness goals.

Location: 1811 Vine Street, Cincinnati, OH 45202

Schedule: Full time day shift

Incentives & Benefits: 

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

*PRN positions not eligible for TriHealth benefits

https://careers.trihealth.com/what-we-offer/benefits

Minimum Job Requirements:

• Bachelor’s Degree in health and fitness, exercise science, kinesiology, health promotion, physical education, sports management, recreation, or related field. (Required) 
• 1 - 2  years of experience in fitness center operations, group exercise, personal training, wellness programming, or related health/fitness setting. (Required) 
• Up to 1 year of experience in a lead, coordinator, supervisor, or shift leadership role. (Required) 
• 3 - 4 years of experience in a medically integrated, community center, recreation, university recreation, or full-service fitness center environment. (Preferred)
• Excellent written, verbal, interpersonal, customer service, computer, scheduling, and reporting skills.
• Working knowledge of Word, PowerPoint, Excel, and fitness management systems.
• Basic Life Support (BLS) Required  May be obtained within 90 days of employment.
• Other: nationally recognized fitness instructor, group exercise, or personal training certification required or obtained within 6 months of employment. (Required)

Job Overview:

This position is responsible for supervising day-to-day fitness floor, personal training, group exercise, and wellness programming operations at the community center or client's site. The incumbent leads fitness staff and instructors, maintains a safe and welcoming workout environment, supports member engagement and retention, manages schedules and program plans, assists with budget development, and provides Manager on Duty coverage on a rotational basis.

Job Responsibilities:

• Works as part of the community center or site's leadership team, attends and contributes to required meetings, and models professionalism.
• Provides Manager on Duty coverage and performs all associated leadership, service recovery, safety, and facility oversight responsibilities. 
• Develops the annual fitness program plan, staffing model, and operating budget for assigned areas.
• Oversees fitness staffing including hiring, training, scheduling, evaluation, and ongoing staff development.
• Maintains safe, clean, fully operational fitness spaces through routine inspections, vendor coordination, and collaboration with maintenance teams.
• Coordinates high-quality fitness programs, group exercise classes, personal training services, orientations, and wellness experiences that meet member and community needs.
• Provides direct program coverage, member support, equipment orientation, or class/training support as appropriate.

Working Conditions:

Bending - Frequently

Climbing - Frequently 

Concentrating - Occasionally

Continuous Learning - Frequently

Hearing: Conversation - Frequently 

Hearing: Other Sounds - Frequently 

Interpersonal Communication - Frequently 

Kneeling - Frequently

Lifting <10 Lbs. - Frequently 

Lifting 50+ Lbs. - Rarely 

Lifting <50 Lbs. - Frequently 

Pulling - Frequently 

Pushing - Frequently 

Reaching - Frequently  

Reading - Occasionally 

Sitting - Occasionally

Standing - Frequently 

Stooping - Occasionally  

Talking - Frequently 

Thinking/Reasoning - Frequently 

Use of Hands - Frequently 

Color Vision - Frequently 

Visual Acuity: Far - Frequently

Visual Acuity: Near - Frequently 

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

• Offer patients and guests priority when waiting (lines, elevators)

• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.

• Respect everyone’s opinion and contribution, regardless of title/role.

• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.

• Pick up trash, ensuring the physical environment is clean and safe.

• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.

• Show courtesy and compassion with customers, team members and the community