Supervisor Health and Wellness- Programs

As the Programs Supervisor at the Findlay Recreation Center, you will play a key role in creating engaging recreational, wellness, and community-based programs that enrich the lives of individuals and families throughout the Over-the-Rhine area. In this leadership position, you'll oversee the planning, coordination, and daily operations of a variety of programs and activities while supporting staff, managing schedules, and ensuring an exceptional participant experience. This role combines hands-on leadership with the opportunity to develop innovative programming, build community connections, and foster a welcoming and inclusive environment for guests of all ages. If you are passionate about recreation, enjoy leading and developing teams, and are committed to making a positive impact in your community, this is an exciting opportunity to help shape meaningful experiences and drive program success at the Findlay Recreation Center.

Location: 1811 Vine Street, Cincinnati, OH 45202

Schedule: Full time day shift

Incentives & Benefits: 

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

*PRN positions not eligible for TriHealth benefits

https://careers.trihealth.com/what-we-offer/benefits

Minimum Job Requirements:

• Bachelor's Degree in Health and Fitness or related field. (Required) 
• Equivalent experience accepted in lieu of degree (Preferred)
• 1 - 2  years of experience in recreation programming, community programs, youth/family programs, events, camps, health promotion, wellness, or related service delivery. (Required) 
• Up to 1 year of experience in a lead, coordinator, supervisor, instructor, or volunteer management role. (Required) 
• 3 - 4 years of experience developing and managing programs in a community center, recreation, nonprofit, healthcare, education, or municipal setting. (Preferred)
• Excellent written, verbal, interpersonal, presentation, organization, computer, registration, scheduling, and project coordination skills.
• Working knowledge of Word, PowerPoint, Excel, Outlook, and program registration tools.
• Basic Life Support (BLS) Required  May be obtained within 90 days of employment
• Other Certified Park and Recreation Professional, youth development, group facilitation, health education, wellness coaching, or event management certification.

Job Overview:

This position is responsible for developing, coordinating, implementing, and evaluating recreation, wellness, enrichment, youth/family, senior, community education, special event, and community partnership programs at the community center. The incumbent leads assigned program staff and volunteers, develops program plans and schedules, supports community engagement and revenue goals, maintains safe and inclusive program delivery, and provides Manager on Duty coverage on a rotational basis.

Job Responsibilities:

• Works as part of the community center or site's leadership team, attends and contributes to required meetings, and models professionalism. 
• Provides Manager on Duty coverage and performs all associated leadership, service recovery, safety, and facility oversight responsibilities. 
• Develops the annual program plan, calendar, staffing model, budget inputs, and program evaluation approach.
• Oversees program staff, instructors, seasonal team members, and volunteers including hiring, onboarding, scheduling, evaluation, and coaching.
• Develops, implements, and evaluates programs and events that advance wellness, community connection, access, and participant satisfaction.
• Builds productive relationships with community partners, vendors, schools, neighborhood organizations, and TriHealth departments.
• Provides direct program facilitation, event support, participant communication, or instructor coverage as appropriate.

Working Conditions:

Bending - Occasionally 

Climbing - Occasionally 

Concentrating - Frequently

Continuous Learning - Frequently

Hearing: Conversation - Frequently 

Hearing: Other Sounds - Frequently 

Interpersonal Communication - Frequently 

Kneeling - Rarely 

Lifting <10 Lbs. - Occasionally 

Lifting 50+ Lbs. - Rarely 

Lifting <50 Lbs. - Occasionally 

Pulling - Occasionally 

Pushing - Occasionally 

Reaching - Occasionally 

Reading - Occasionally 

Sitting - Frequently

Standing - Frequently 

Stooping - Occasionally  

Talking - Frequently 

Thinking/Reasoning - Frequently 

Use of Hands - Frequently 

Color Vision - Frequently 

Visual Acuity: Far - Occasionally

Visual Acuity: Near - Frequently 

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

• Offer patients and guests priority when waiting (lines, elevators)

• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.

• Respect everyone’s opinion and contribution, regardless of title/role.

• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.

• Pick up trash, ensuring the physical environment is clean and safe.

• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.

• Show courtesy and compassion with customers, team members and the community