Supervisor Heath and Wellness- Aquatics

As the Supervisor of Aquatics at the Findlay Recreation Center, you will have the opportunity to lead a dynamic aquatics program that promotes safety, wellness, and community engagement. In this role, you'll oversee daily pool operations, lifeguard and swim instructor teams, programming, and facility standards while fostering a positive and welcoming environment for members of all ages. This position combines hands-on leadership with the ability to mentor staff, enhance the guest experience, and ensure the highest standards of safety and service. If you are passionate about aquatics, enjoy developing high-performing teams, and want to make a meaningful impact on your community, this is an exciting opportunity to help create exceptional recreational experiences for individuals and families throughout the Over the Rine area.

Location: 1811 Vine Street, Cincinnati, OH 45202

Schedule: Full time, day shift

Incentives & Benefits: 

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

*PRN positions not eligible for TriHealth benefits

https://careers.trihealth.com/what-we-offer/benefits

Minimum Job Requirements:

• Bachelor's Degree in Health and Fitness or related field. (Required) 
• Equivalent experience accepted in lieu of degree (Preferred)
• 1 - 2 years of experience in aquatics operations, lifeguarding, swim instruction, aquatic programming, or water-based fitness instruction. (Required) 
• Up to 1 year of experience in a supervisor, lead lifeguard, head instructor, shift lead, or coordinator role. (Required) 
• 3 - 4 years of experience in in aquatics leadership, pool operations, swim lesson management, or recreation/fitness center aquatics. (Preferred)
• Excellent written, verbal and interpersonal communication skills, computer application skills, Word, PowerPoint, Excel, and scheduling tools. 
• Programs with children, adults, adolescents, seniors, families, beginners, and special populations.
• Basic Life Support (BLS) Required 
• Lifeguarding Instructor Required 
• Other Water Safety Instructor, aquatic instruction, certified fitness instructor/personal trainer, or ability to obtain required certifications within 6 months based on program needs. Required
  
  Job Overview:

This position is responsible for recruiting, hiring, training, scheduling, and supervising aquatics personnel, including lifeguards, swim instructors, and water-based group fitness instructors. The incumbent develops and evaluates aquatic programming, maintains customer satisfaction, ensures the safety and cleanliness of pool areas, supports pool operations and vendor coordination, prepares annual budget inputs for the aquatics area, and provides Manager on Duty coverage on a rotational basis.

Job Responsibilities:

• Works as part of the community center or site's leadership team, attends and contributes to required meetings, and models professionalism. 
• Provides Manager on Duty coverage and performs all associated leadership, service recovery, safety, and facility oversight responsibilities. 
• Develops the annual aquatics program plan, staffing model, and operating budget for assigned areas. 
• Oversees aquatics staffing including hiring, training, scheduling, evaluation of lifeguards, swim instructors, and water-based group fitness instructors. 
• Coordinates aquatic vendors, maintenance partners, and TriHealth staff to ensure safe, clean, efficient, and effective pool operations and utilization. 
• Coordinates and oversees daily pool operations, including pool chemicals, water volumes, chemical inventory, water temperature, shutdown planning, and maintenance communication. 
• Delivers swim lessons, aquatic classes, lifeguard shifts, or on-deck supervision as appropriate.

Working Conditions:

Bending - Occasionally 

Climbing - Occasionally 

Concentrating - 

Continuous Learning - Occasionally 

Hearing: Conversation - Frequently 

Hearing: Other Sounds - Frequently 

Interpersonal Communication - Frequently 

Kneeling - Occasionally 

Lifting <10 Lbs. - Occasionally 

Lifting 50+ Lbs. - Rarely 

Lifting <50 Lbs. - Occasionally 

Pulling - Occasionally 

Pushing - Occasionally 

Reaching - Occasionally 

Reading - Occasionally 

Sitting - Rarely 

Standing - Frequently 

Stooping - Rarely 

Talking - Frequently 

Thinking/Reasoning - Frequently 

Use of Hands - Frequently 

Color Vision - Frequently 

Visual Acuity: Far - Frequently 

Visual Acuity: Near - Frequently 

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

• Offer patients and guests priority when waiting (lines, elevators)

• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.

• Respect everyone’s opinion and contribution, regardless of title/role.

• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.

• Pick up trash, ensuring the physical environment is clean and safe.

• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.

• Show courtesy and compassion with customers, team members and the community