Warehouse Supervisor

Join the global leader in responsible marketing activation services

At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing activation at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.

Purpose of the Job

Under Operations Management, this Warehouse Supervisor will be responsible for activities related to production, warehousing, shipping, and receiving.  They will enforce QA and safety programs, drive production goals, and ensure that shipping and receiving outcomes and schedules are met.

This position will be based in our Blue Ash, OH Warehouse 5 days per week. This position features a seasonal shift rotation to support our peak production cycles:

• July 15 – February 15 (Peak Season): Second Shift

  • Schedule: Monday – Thursday | 4:00 PM – 2:30 AM

  • Overtime: Friday 8-hour shifts as needed based on production volume.

• February 16 – July 14 (Off-Peak): First Shift

  • Schedule: Monday – Friday | 7:00 AM – 3:30 PM

  • Overtime: Occasional Saturday shifts (minimal during this period).

Key Responsibilities 

• Comply with and enforce all Safety & Good Warehousing Practices as established and published by HH Global
• Ensure understanding and compliance with all shipping & receiving processes
• Provide input for staffing forecasts to determine appropriate needs to reach desired results.  Take appropriate action to modify strategies and/or correct deficiencies to ensure objectives are achieved
• Enforce our “clean as you go” policy
• Strong attention to detail and problem-solving skills
• Be dependable and flexible with work schedule/overtime as required
• Ability to manage a diverse workforce effectively and without bias
• Lead by example in demonstrating sense of urgency in pursuing quality and order assembly goals and objectives
• Use energy, expertise and appropriate communications to effectively influence people
• Maintain certification for fork lift operator with demonstrated proficiency in loading and unloading trucks
• Ensure that all employees are fully trained in accordance with company guidelines
• Set personal standards that exceed expectations of others and encourage retention and optimum productivity
• Ensure all quality assurance goals and objectives are met
• Represent overall appropriate professional image and promote HH Global values and ideals
• Take appropriate action to reorganize the workplace to eliminate quality deficiencies and maximize order assembly
• Produce immediate results by focusing on practical strategies, positively communicate deadlines, and measure & monitor progress towards completion of activity

Knowledge, Skills & Experience

• High school diploma or GED required, associate or bachelor’s degree in logistics, supply chain, or related field preferred.
• 1+ years of experience in warehouse operations, with at least 1 year in a supervisory or lead role.
• Strong knowledge of warehouse processes.
• Proficiency with warehouse management systems (WMS) and Microsoft Office Suite.
• Excellent leadership, communication, and problem-solving skills.
• Ability to lift up to 50 lbs and work in a fast-paced, physically demanding environment.
• Forklift certification is a plus.
• Bi-Lingual (Spanish) is a plus.
• Lean Six Sigma certification a plus.

Company Benefits

• Healthcare, Dental, Vision Insurance.
• Short-term and long-term disability coverage.
• 401k with discretionary company match.
• 16 days of PTO with 9 company holidays + 3 floating holidays.

HH Global is an equal opportunity employer and considers all qualified applications without regard to protected characteristics.