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Job Purpose
Support the development and refinement of standard solutions, project tools, documents and processes
Strong attention to detail and organizational skills.
Travel domestically and possibility internationally, total travel estimate is 30%
Job Requirements
Training/Education:
Business or technical degree in engineering or a similar field recommended
Excellent communication skills
Professional Experience:
3+ years’ experience with software functional and interface design
Proven portfolio of projects
Other Experiences:
Experience with project and team management
Detailed understanding of logistics and IT processes
Ability to use AutoCAD, MS office suite, SQL Server, other similar software programs
Main Accountabilities
- Solution Design: Collaborate with product management and customers to understand their business requirements and translate them into comprehensive software solution designs. Ensure that the proposed solutions align with the overall product roadmap and strategic objectives.
- Technical Expertise: Demonstrate deep expertise in software architecture, design patterns, and development methodologies. Stay up-to-date with emerging technologies, industry trends, and best practices to continuously enhance the software solutions.
- System Integration: Design and implement integration strategies and patterns to connect the Kardex FulfillX software with various enterprise systems, such as ERPs, WMS, and MES. Ensure seamless data flow and interoperability between different software components.
- Pre-Sales Support: Collaborate with the sales team to provide technical expertise during pre-sales activities, including solution presentations, product demonstrations, and responding to technical inquiries. Create technical proposals and assist in defining project scopes and estimations.
- Project Implementation: Produce the functional and interface specifications for the Kardex FulfillX product for each project focusing on standard and core functionality.Â
- Customer Relationship Management: Engage with customers to understand their specific software requirements and address any technical concerns or issues. Act as a trusted advisor, providing technical guidance and support throughout the customer journey.
Leadership
- Motivation to be a key member in setting up a new business (startup environment)
- Entrepreneurial thinking and acting
- Excellent communication and interpersonal skills
- Ability to establish effective working relationships across the boundaries
- Self-driven, result oriented with positive outlook to success
- Advanced trouble-shooting ability
- Clear focus on high quality and ensuring all the customers' needs are met
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