Assistant Warehouse Manager

About the role

The Assistant Warehouse Manager acts as the critical link between internal inventory operations and external delivery networks, ensuring high-volume outbound goods are packed, labeled, and loaded accurately and on time. This role is a hands-on, fast-paced leadership position that requires managing teams of associates and coordinating with carriers to meet critical deadlines.

What You’ll Do

• Outbound Operations Management:
  Lead all outbound shipping activities, including picking, packing, and loading, ensuring accuracy and full compliance with customer requirements.
• Team Leadership:
  Manage, train, and develop shipping staff by assigning daily tasks, monitoring performance, and driving results against key metrics such as on-time dispatch and order accuracy.
• Carrier Coordination:
  Work closely with carriers (UPS, FedEx, DHL, LTL freight) to schedule pickups and deliveries, resolve freight issues, and ensure efficient, cost-effective shipping operations.
• Safety & Compliance:
  Maintain a safe work environment by enforcing OSHA standards and company policies, including proper use of equipment such as forklifts, pallet jacks, and PPE.
• Documentation & Systems:
  Ensure all shipping documentation is accurate and complete, including Bills of Lading (BOLs), manifests, and ASNs, while utilizing WMS and ERP systems effectively.
• General Management:
  Collaborate with cross-functional leaders to support overall operations and do what’s needed to deliver a high level of service to both customers and employees

Qualifications

• Bachelor’s degree preferred; alternatively, an associate degree with 3+ years of relevant experience in a similar leadership role
• 3+ years of experience in a high-volume warehouse environment with progressive supervisory responsibility
• Strong communication skills with the ability to engage effectively across all levels, including frontline staff and executive leadership
• Proven leadership ability to manage and motivate teams across multiple shifts
• Forklift operation experience with a strong commitment to OSHA safety standards
• Working knowledge of WMS and inventory management systems
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Ability to stand or walk for extended periods and lift up to 60 lbs

Benefits / Perks

• We believe in recognizing and rewarding our employees for a job well done. We offer growth potential for motivated individuals, competitive compensation, and a comprehensive benefits package, including:
• Medical, Dental, Vision, Life Insurance
• 401K Retirement Plan
• Paid Vacation Time
• Paid Holidays
• and More!