Unified Communications Engineer (Mid)

Blackwatch International Corporation (Blackwatch), a small business founded in 2010, is dedicated to supporting Federal government and national security objectives. Based in McLean, VA, with offices in Sacramento, CA, Blackwatch invests in innovation and quality for our customers and staff, holding corporate-level ISO 9001:2015, ISO/IEC 27001:2022, and ISO/IEC 20000-1:2018 quality certifications, as well as an appraisal at CMMI Maturity Level 3 for services and supplier management. We are a leading provider of information technology (IT) infrastructure, cybersecurity, DevSecOps, data exploitation, and engineering services, specializing in large and complex projects. Blackwatch is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement. 

Position Title: Unified Communications Engineer 

Position Location: Clarksburg, WV

Position Type: Full time 

Years of experience: 5 

Security Clearance: Top Secret, Counterintelligence Polygraph  

US Citizenship Required: Yes 

Summary/Objective 

Blackwatch provides critical personnel to the Federal Bureau of Investigation (FBI) to support enterprise-wide platforms across a wide variety of mobile and collaborative technologies within a zero-trust framework. Blackwatch provides comprehensive services to facilitate secure communication using various media in both classified and unclassified environments. This includes technical and technology support requirements exist for the engineering, deployment, and ongoing support activities for these communications services. Blackwatch supports these missions, and the underlying capabilities that they provide, to the FBI enterprise providing highly skilled and reliable Audio/Video (A/V) Video Teleconferencing (VTC) System personnel to provide lifecycle support for critical information technology products, systems, and capabilities in multiple geographical FBI locations. The scope includes providing design, development, engineering, deployment, enhancement, operations and maintenance for existing A/V capabilities, enhancements/changes to existing capabilities, and engineering new A/V capabilities. 

Overview: 

The Unified Communications Engineer (Mid Level) designs, configures, and supports large-scale telecommunications systems, ensuring seamless integration with FBI enterprise computing environments. This role requires proven technical expertise and the ability to work independently on complex assignments. 

Responsibilities:  

• Plan, design, configure, integrate, and maintain large-scale Unified Communications networks.
• Analyze network performance, traffic flows, and transmission techniques.
• Propose and implement design and configuration improvements.
• Troubleshoot and resolve complex technical issues.
• Collaborate with cross-functional teams to ensure reliable communications services.

Minimum Qualifications: 

• Bachelor’s degree in business or a related field 
• Minimum 5 years of Unified Communications engineering or telecom experience (certifications or prior work may substitute).
• Strong proficiency with multiple audio and video communication technologies.
• Demonstrated customer interaction and troubleshooting skills.