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Sales - Retail Counter

Pick Your Part
Posted 3 months ago, valid for 19 days
Location

Clayton, NC 27528, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off
Life Insurance
Employee Discounts

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Sonic Summary

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  • The job requires providing exceptional customer service to walk-in retail and wholesale customers.
  • Candidates should have two to three years of prior customer service experience and a high school diploma or equivalent, with automotive knowledge preferred.
  • Responsibilities include in-person sales, parts identification, managing the front counter, and coordinating with parts pullers.
  • The position involves setting up displays to drive sales and managing returns and credits for customers.
  • Salary details are not specified, but candidates must be flexible to work variable schedules, including weekends.

Description

 

At Pick Your Part, we hire hardworking people who enjoy hands-on work and helping others. As a leader in used auto parts, our team keeps customers on the road—with opportunities to learn, grow, and build a career.  


Responsible for providing a superior customer service experience to all walk-in customers.

  1. In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
  2. Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
  3. Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
  4. Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
  5. Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
  6. Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
  7. Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience: 

  • To perform this job this job successfully, an individual must have a strong customer service background. 
  • Must be able to communicate effectively. 
  • High School or G.E.D. Equivalent preferred. College coursework desired. 
  • Prior automotive experience and knowledge of automotive parts preferred. 
  • Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities: 

  • Ability to establish priorities and demonstrate effective time-management skills. 
  • Must be able to work in a team oriented environment. 
  • Must be attentive to detail and ensure accuracy in work assignments. 
  • Must be able to communicate effectively with others. 
  • Must have strong problem-solving skills. 
  • Must have the flexibility to work variable schedules, including weekends.
  • Must be able to speak Spanish
  • Must Be able to work weekends

Essential Physical Demands/Work Environment:

  •  Office environment, requires walking, standing, or sitting for several hours at time.
  •  Perform repetitive motion tasks on computer.


  


Benefits: 

• Health/Dental/Vision Insurance 

• Paid Time Off 

• 401k with Generous Company Match 

• Company Paid Life Insurance and Long-Term Disability 

• Short-Term Disability  

• Employee Discounts 


Why Apply:  

• Steady, full-time work  

• Competitive hourly pay  

• Consistent schedule  

• Opportunity for long-term growth  

Fast hiring process  




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.