Sales Technician- FTH

Job DetailsJob Location: Clayton, GA 30525Small engine service technicians are skilled professionals who specialize in repairing, maintaining, and servicing a wide range of small engines. These engines power equipment such as lawn mowers, chainsaws, motorcycles, all-terrain vehicles (ATVs), outboard motors, generators, snowblowers, and various other machinery used in residential, commercial, and recreational contexts. The role of a small engine service technician is both hands-on and detail-oriented, requiring a combination of technical knowledge, mechanical aptitude, and excellent problem-solving skills. Core Duties of a Small Engine Service Technician Small engine service technicians are responsible for a variety of tasks, which often include but are not limited to: Diagnosing Engine Problems: Technicians use specialized diagnostic equipment, tools, and their own expertise to identify issues with engines. This process might include listening to engine sounds, visually inspecting for wear or damage, and using computerized diagnostic devices. Repairing and Replacing Parts: Common repairs include replacing spark plugs, fuel lines, carburetors, filters, belts, ignition systems, and other mechanical or electrical components. Technicians must ensure all repairs meet manufacturer specifications and safety standards. Performing Preventative Maintenance: Routine maintenance tasks include oil changes, air filter replacements, lubrication of moving parts, checking and adjusting engine timing, and ensuring all components are free from rust or corrosion. Tuning and Testing Equipment: After repairs or maintenance, technicians often tune engines for optimal performance and test them both in-shop and in the field to confirm that all issues have been resolved. Cleaning and Detailing: Technicians clean engines and entire pieces of equipment to prevent buildup of dirt and debris that could lead to malfunctions or reduce efficiency. Customer Service: Interacting with customers is a key part of the job. Technicians explain the nature of problems, provide estimates for repairs, recommend maintenance schedules, and educate clients on equipment use and care. Maintaining Tools and Shop Equipment: Small engine technicians are responsible for the upkeep of their own tools and the cleanliness and safety of the workspace. Record Keeping: Technicians keep detailed records of work performed, parts and labor used, and any warranties or service agreements. This is crucial for both customer service and warranty claims. Adhering to Safety Standards: Technicians must follow all safety protocols, including proper handling of hazardous materials, use of personal protective equipment (PPE), and adherence to environmental regulations regarding waste disposal. QualificationsEducational Background Most small engine service technicians possess at least a high school diploma or equivalent (GED). High school coursework in mathematics, physics, automotive technology, or shop classes can provide a strong foundation. It is preferred that candidates have completed formal training through a vocational or technical school, community college, or apprenticeship program in small engine repair or a related field. Technical Training and Certification Postsecondary programs in small engine repair are offered at many community colleges and technical institutes. These programs can last from several weeks to two years, resulting in a certificate or associate degree. On-the-job training is common, where new technicians shadow experienced professionals and gradually take on more complex responsibilities. Professional certifications, such as those offered by the Equipment & Engine Training Council (EETC) or manufacturer-specific certifications (e.g., Briggs & Stratton, Honda, Stihl), can enhance job prospects and often lead to higher wages. Skills and Competencies A successful small engine service technician should demonstrate the following skills: Mechanical Aptitude: Understanding how engines and machines work and being able to disassemble and reassemble them efficiently. Manual Dexterity: Working in tight spaces and manipulating small parts requires excellent hand-eye coordination and nimbleness. Troubleshooting Skills: Quickly identifying the source of engine problems using logical reasoning and technical knowledge. Attention to Detail: Ensuring all work is completed to manufacturer standards and that no small issues are overlooked. Communication: Explaining technical issues and repairs in terms customers can understand, both verbally and in writing. Time Management: Handling multiple jobs efficiently, often under tight deadlines during peak seasons. Basic Computer Literacy: Using diagnostic software, searching for repair bulletins, and maintaining electronic service records. Physical Stamina: The job requires standing, bending, and lifting heavy equipment for extended periods. Tools and Equipment Small engine service technicians use a broad array of hand and power tools, including: Socket and wrench sets Screwdrivers and pliers Torque wrenches Feeler gauges Compression testers Multimeters Timing lights Specialty tools for specific brands and engines Technicians may also use computerized diagnostic equipment and software tools provided by engine manufacturers. Work Environment Small engine service technicians typically work in repair shops, dealerships, equipment rental companies, or specialized service centers. Some are self-employed and operate their own repair businesses. The work environment can be noisy and requires adherence to strict safety protocols. Technicians may sometimes work outdoors or travel to customer locations for on-site repairs.   Physical and Personal Requirements Ability to lift heavy equipment (often up to 50 pounds or more). Good vision (with or without corrective lenses) to inspect small parts and read manuals. Comfort with working in environments that may be hot, cold, loud, or involve exposure to engine fumes and chemicals. Reliability, punctuality, and a strong work ethic. Willingness to work overtime or weekends during busy seasons.