Title Clerk
Pritchard Companies | Clear Lake, IA (Onsite)
About the Role
We are seeking a detail‑oriented and organized Title Clerk to support our dealership operations in Clear Lake, Iowa. This is a fully onsite role responsible for managing all aspects of vehicle title processing, registration, and documentation, ensuring accuracy and compliance with state regulations.
The ideal candidate thrives in a fast‑paced environment, enjoys working with systems and data, and takes pride in delivering a smooth and efficient experience for customers and internal teams.
What You’ll Do
Title & Registration Processing
- Prepare and process vehicle title and tax documentation accurately and on time
- Submit paperwork to the Department of Motor Vehicles (DMV)
- Process out‑of‑state titles and registrations
- Apply for duplicate titles as needed
- Review all documentation for completeness and accuracy
Tracking & Documentation
- Maintain organized files and accurate records for all title work
- Monitor and track outstanding titles to ensure timely receipt
- Follow up on missing titles and resolve discrepancies
- Support audits by maintaining clean and accurate documentation
Systems & Data Management
- Manage data entry and tracking within internal systems (e.g., Lightyear or similar)
- Coordinate with external vendors and customer systems as needed
Customer & Vendor Communication
- Respond to customer and vendor questions related to titles and registration
- Provide timely updates and clear communication on status and requirements
- Support a positive customer experience through efficient processing
Additional Support
- Provide general administrative support to the team as needed
- Assist with process improvements and workflow efficiencies
What We’re Looking For
Required
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Ability to manage multiple priorities in a fast‑paced environment
- Strong written and verbal communication skills
- Basic computer skills, including Microsoft Office
Preferred
- Experience with automotive title, tax, and licensing processes
- Knowledge of DMV requirements and regulations
- Experience with dealership systems (e.g., Lightyear or similar)
- Customer service or administrative experience
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