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Dispatcher

Rescue Rooter
Posted 4 days ago, valid for 18 days
Location

Cleveland, OH, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Rescue Rooter is seeking a Lead Dispatcher to join their team, which is part of ARS, the largest provider of residential HVAC, plumbing, and electrical services in the nation.
  • Candidates should have prior dispatch, scheduling, or call center experience, and familiarity with local geography is essential for route planning.
  • The position offers a salary range that may vary based on experience, with additional compensation opportunities outlined in the offer letter.
  • Employees receive weekly pay via direct deposit, paid training, and a comprehensive benefits package that includes low-cost medical, dental, vision, and a 401(k) with company match.
  • This is a non-remote position requiring daily office attendance, and candidates must be flexible with assigned shifts and weekend rotations.

Company Name

Rescue Rooter

Overview

Lead Dispatcher

 

Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

 

What We Offer:

  • Weekly pay via direct deposit

  • Paid training and onboarding

  • Insurance available after 31 days

  • Low-cost medical (as low as $5/week)

  • Dental, vision, HSA/FSA

  • 401(k) with company match

  • 13 days PTO + 8 paid holidays

  • Company-paid life insurance

  • Clean office environment with strong team culture

  • Career growth within a national service network

Responsibilities

  • Ensure service technicians are dispatched efficiently and customer needs are met promptly.
  • Manage call flow from our service platform, 
  • Coordinate scheduling and guide field teams throughout the day.
  • Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:

  • Prior dispatch, scheduling, or call center experience

  • Proficiency in Microsoft Office and multi-line phone systems

  • Familiarity with local geography to support route planning

  • Must report daily to the office (not a remote position)

  • Flexibility to work assigned shifts and weekend rotations as needed

  • Must pass background check and drug screening

 

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

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