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Under the direction of the Director of Physician Practices this position is responsible for performing clerical and receptionist duties to include, gathering and documenting patient demographic, financial and health information. Information gathered must be accurate and complete to include obtaining signatures, performing insurance verification procedures, obtaining insurance authorizations, collection of co-pays and deductibles, and other associated tasks necessary to accurately and efficiently complete the patient registration process.
MINIMUM QUALIFICATIONS
- High School Graduate or GED equivalent from a department of education accredited program required.
- One (1) year of outpatient registration/reception experience preferred.
- Strong customer service skills and ability to multi-task while working in a high volume work environment required.
- Able to work effectively with team members, supervisors, patients and their families to accomplish team goals.
- Ability to plan, organize and perform job associated tasks to completion. Willing to adjust personal schedule to accommodate patient needs.
- Demonstrated knowledge of computers and proficiency in the use of an electronic health record system required, E Clinical Works preferred. Knowledge of web based programs and Microsoft Office suite of products including Outlook, Word and Excel preferred.
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