Teller I

Full-time positions; must be able to work Monday through Friday 8:00 am to 5:00 pm.

Operates a teller’s window by providing prompt, efficient, and accurate customer service, representing the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff. Must meet WestStar Bank's service and sales expectations.

Essential Functions 

• Accepts deposits: verifying cash, endorsements, and issues receipts.  
• Answers customer inquiries and gives balances when requested.
• Performs check-cashing and saving bond redemption services. 
• Sells Cashier’s Checks and U.S. Savings Bonds.  
• Accepts commercial loan, installment loan, and Treasury Tax payments.  
• Accepts wire transfer, stop payment, and address change requests.  
• Processes Visa/Master Card and Discover card cash advance transactions.  
• Responsible for maintaining a high level of accuracy and security of bank assets.  
• Promotes/cross-sells the Bank’s products and services as opportunities arise. 
• Is knowledgeable of and follows the opening and closing procedures at their assigned location. 
• is knowledgeable of and compliant with Regulation CC, Bank Secrecy Act, and the Gramm-Leach-Bliley Act. 
• Is knowledgeable of all bank policies and security equipment relating to teller operations. 
• Performs other duties as assigned. 

Experience/Qualifications

•  Ability to operate teller terminal and other standard office equipment. 
•  At least one year teller or equivalent experience in a financial institution. 
•  High school diploma or equivalent. 
•  Must possess ability to communicate effectively with customers in a positive manner. 
•  Must have ability to accurately handle heavy cash flow. 
• Successful completion of teller training and any other compliance training deem necessary by the bank.

 Physical Requirements  

•  Ability to lift 50 lbs. 
•  Ability to stand throughout work shift.
• Office setting

Equipment Used

• Standard office equipment (computer, phone)
• Coin sorter machine
• Teller Cash Recycler/Sorter

WestStar in an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender race, ethnicity, disability, or veteran status.