Account Manager

Mike Keith Insurance is seeking an experienced Account Manager to support our individual Life & Health department. The ideal candidate should be a professional and goal-oriented team player with excellent interpersonal, time-management, and communication skills. A minimum of two years of previous experience selling Medicare and Affordable Care Act products is required, as well as an existing Life & Health license for the state of Missouri.  This role will involve virtual, phone and in-person appointments with clients as well as the clerical functions related to maintaining and individual life & health book of business.   

Mike Keith Insurance is willing to consider applicants for a full-time position as well as a seasonal position during the open enrollment period.  This position would have the flexibility between our Clinton and Warrensburg locations.

Mike Keith Insurance is a well-established local agency. It offers a full-service product that includes customized employee benefits, personal and commercial insurance, surety bonds, safety and loss prevention, and private risk management.   

Apply now to join the Mike Keith Insurance family, where you can make a difference to our clients every day.  

ESSENTIAL DUTIES:

• Assist other team members with servicing and administration.
• Responds to client inquiries, documents communications, issues, and resolution.
• Ensure essential tasks are completed for the client at appropriate times in the service cycle.
• Maintain excellent carrier relationships to provide client advocacy at appropriate times.
• Resolve client issues with a sense of urgency to avoid disruptions in client service and/or coverage.

QUALIFICATIONS:

• Intermediate to advanced skills in navigating Microsoft Office, especially Excel and Word.
• Minimum 2 years of experience selling Medicare and Affordable Care Act products.
• Team player who takes initiative and is self-motivated for continuous learning and development.
• Excellent verbal and written communication skills.
• Demonstrates strong problem-solving skills and the ability to resolve challenges effectively.
• Possess excellent interpersonal skills, with the ability to interact well with diverse personalities.
• Able to operate independently with minimal supervisor intervention.
• Able to effectively prioritize tasks in a fast-paced environment with a detail-focused approach.
• Ability to complete continuing education requirements as needed.
• Ability to efficiently organize work and manage time to meet deadlines.