Description
 Medical Operations Manager is  responsible to carry out the delivery of medical elements of the program, to perform direct client care, and  execute treatment interventions in accordance with company philosophy. The Medical Operations Manager  works collaboratively with a broad multidisciplinary team to ensure all medical services at the inpatient level of  care are provided consistently at or exceeding the established standard of care. Â
The Medical Operations Manager oversees the management of direct client care, modeling, coaching, instruction  and training on basic nursing care and behavioral interventions in accordance with established policies,  procedures, and best-practices. The Medical Operations Manager performs tasks and interventions by engaging  in positive behavioral supports, trauma informed care, person- centered practices, and actively promotes the  systematic use of nursing and behavioral interventions that follow a least-restrictive approach while exhibiting  and modeling established standard of conduct. Â
The Medical Operations Manager oversees all assigned basic nursing responsibilities of inpatient detoxification  and residential work sites, and actively participates in the department’s development and direction. They  provide direct support and leadership to assigned staff, and provide functional supervision of activities of other  disciplines, when required. Â
Must be able to work 5/8's with on call hours
Requirements
 Essential Functions:
• Maintains compliance with HIPAA organizational responsibilities and ensures Department of Health Care  Services and Joint Commission policies and procedures are implemented and followed. Adheres to  program and medical protocols, standards, policies, and procedures and participates in agency quality  improvement activities. Provides support regarding program specific performance measurement and  outcome evaluations. Â
• Ensures overall program and individual staff compliance with all regulatory standards and community  standards of care. Provides leadership and guidance to assure staff, facilitates and encourages clients to  exercise their rights. Â
• Participates in interdisciplinary staff meetings to discuss, evaluate, and develop comprehensive  treatment plans. Attends in-service training as assigned. Communicate and collaborate with staff to  carry out the company philosophy, vision, mission, and goals. Â
• Assists in the coordination of ongoing medical care for all clients and provides guidance to assigned staff  in person, via phone calls as needed (on-call), and or through other appropriate channels of  communication. Ensures that assigned tasks are appropriately carried out within their individual scope  of practice.Â
 •Ensures compliance with the program’s medical policies and procedures regarding clinical nursing  interventions, education, outcome assessments, and documentation standards. Assists in the  development, education, implementation, and/or revision of nursing related policies. Â
• Acquires and maintains knowledge of clients’ backgrounds, needs, strengths, and goals. Advocates on  behalf of assigned clients needs and ensures documentation is in place related to nursing  assessments, interventions, outcomes, and interactions with clients appropriately and in a timely  manner. Â
• Consults with Medical, Executive, and/or Admissions Teams to ensure appropriateness of new intakes  for the designated level of care. Provides written and verbal nursing recommendations, coaching, or  training for situations requiring the application of nursing processes. Promotes client’s self-reliance in all  activities and facilitates client independence. Â
• Coordinates the admissions process for new clients as it relates to medical and nursing care. Facilitates  functional and appropriate grouping of clients upon admission and throughout their treatment. Â
• Initiates and reviews continued appropriateness for each client’s level of care designation and manages  applicable assessment and observation intervals.  • Oversees the medication ordering, storage, administration, and destruction processes. Â
• Identifies, reports, and/or corrects any hazards/unsafe environmental situations or defective  equipment immediately. Â
• Participates in the effective training of new direct care and supportive staff on job duties and  responsibilities, monitors job performance of staff and addresses performance issues. Initiates and  supports appropriate training related to any deficiencies or areas of quality improvement for direct  care and supportive staff. Facilitates team building and collaboration between operational  departments. Â
• Serves as a resource to the Operations Director and Medical Staff, communicating verbally and/or in  writing any concerns, problems, needs, etc. for the proper functioning of all inpatient work sites. Â
• Ensure the nursing department is adequately staffed to the required ratios.  Â
• Ensure staff are properly trained on their role and responsibilities.  Â
 Education: Â
• Minimum High School Graduate or GED.Â
 Experience: Â
• Prior experience in detox environment highly desired. Â
• Robust knowledge of detox medications and protocols.
 Certificates & Licenses:Â
• LVN license or LPT license Â
• Valid Driver’s License Â
• CPR/First AID Â
Learn more about this Employer on their Career Site
