Deli Manager

Job Responsibilities

• Customer Service. Greet and take care of every customer that enters the department. Address all customer requests and concern in a timely manner.
• Uphold department standards by ordering, pricing, and merchandising all deli/bakery items.
• Ensure that all deli/bakery products are up to company standards of freshness and prepared according to company procedures.
• Manage the deli/bakery associates by allocating and assigning tasks based on business needs.
• Staff the department. Partake in interviews for your department. We have a seasonal business and need to create staffing plans accordingly.
• Scheduling for the Deli & Bakery Departments.
• Ability to effectively communicate via phone call, text message, and email in a timely manner.
• Handle Employee Relation issues in your department. Partner with your store manager and HR department when needed to address performance/conduct issues.
• Provide training to new hires as well as existing employees in your department. Work to cross train employees in and out of your department.
• Communicate to the bakery/deli team store events going on, new products, change in procedures, etc.
• Uphold the company’s safety standards in your department. Teach and train all employees on these standards. In case of injury, all injuries need to be reported to the management team.
• Ensure you kitchen and food handlers are complaint with the IL Health Code Rules and Regulations.
• Maintain a broad knowledge of bakery/deli products.
• Keep up on special deli/bakery ordering needs that arise for certain times of the year or for holidays, as well as cooking trends.
• Review past sales records and current forecasted numbers to make the best staffing and ordering decisions.
• Write your department schedule for all associates to align with stores payroll budget. Staff departments according to the needs of the business.
• Manage department loss of product. Handle and process all loss according to company policy.
• Other related duties as assigned.

Requirements

• 18 years of age
• ability to lift 40 pounds
• ability to stand for 5 consecutive hours

Benefits

• Insurance Package after 60 Days of Employment
• Paid Time Off after 1 year of Full Time Service

Hours: 40 hours a week