Job DetailsJob Location: Heartland EMS Corporate Office - Cochran, GA 31014Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: Day The Receptionist manages our front desk on a daily basis and performs a variety of administrative and clerical tasks. As the first point of contact for our company, the Receptionist plays a key role in making a positive impression on our visitors and providing essential support across the organization. This role includes a variety of tasks such as receiving visitors, managing phone calls, maintaining office security, and supporting the Billing Department. Responsibilities Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen, and forward incoming phone calls. Ensure reception area is tidy and presentable, with all necessary stationery and material. Provide basic and accurate information in-person and via phone/email. Receive, sort, and distribute daily mail/deliveries. Maintain office security by following safety procedures. Update calendars and schedule meetings. Assist the billing division in receiving payments and updating patient information. Complete Medical Records Request. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing. Requirements & Qualifications Requirements and Skills Proficiency in Microsoft Office. Experience with office equipment, including copiers, fax machines and scanners. Professional attitude and appearance. Solid written and verbal communication skills. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks. Customer service attitude. Â Education, Experience, and Licensing Requirements High school diploma or equivalent; further training in office management is beneficial. Previous experience in a front office handling receptionist responsibilities preferred but not required.
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