Cognizant Technology Solutions is looking for a Microsoft 365 SUITE – OPERATIONS LEAD to join our dynamic team, collaborate with cross-functional teams to drive innovation and deliver impactful solutions that align with our company’s goals.

About Cognizant’s CIS Practice: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

Role: Microsoft 365 SUITE – OPERATIONS LEAD

Location: Candidates will need to work 3-4 days a week from the Client’s office in Marlborough MA.

Work Authorization: Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship

** Applications will be accepted until Feb 28, 2026

About this Team and Role

As a MS Office Suite Operations Lead you will play a pivotal role in designing and implementing cloud solutions that enhance business operations. With expertise in M365 Admin and Prompt Engineering you will ensure seamless integration and lifecycle management of cloud services. Your contributions will drive innovation and efficiency impacting both the company and society positively.

Responsibilities

Design and implement cloud architecture solutions that align with business objectives and enhance operational efficiency.
Collaborate with cross-functional teams to ensure seamless integration of M365 Admin and Prompt Engineering into existing systems.
Oversee the lifecycle management of cloud services ensuring optimal performance and reliability.
Provide technical expertise in M365 Copilot to streamline workflows and improve productivity.
Develop strategies for effective change lifecycle management minimizing disruptions and maximizing benefits.
Monitor cloud infrastructure to ensure security scalability and compliance with industry standards.
Lead efforts to optimize cloud resources reducing costs while maintaining high service levels.
Conduct regular assessments of cloud systems to identify areas for improvement and innovation.
Facilitate training sessions for team members to enhance their understanding and use of cloud technologies.
Collaborate with stakeholders to gather requirements and translate them into technical solutions.
Ensure that cloud solutions are designed to meet the evolving needs of the business and its customers.
Provide ongoing support and troubleshooting for cloud-related issues ensuring quick resolution.
Stay updated with the latest trends in cloud technology to drive continuous improvement and innovation.

Qualifications

Demonstrate proficiency in M365 Admin showcasing the ability to manage and optimize cloud environments effectively.
Exhibit expertise in M365 Prompt Engineering ensuring seamless integration and enhanced productivity.
Possess strong skills in Change Lifecycle Management with a focus on minimizing disruptions and maximizing benefits.
Have experience with M365 Copilot demonstrating the ability to streamline workflows and improve efficiency.
Show a deep understanding of cloud security scalability and compliance standards.
Display excellent problem-solving skills with the ability to troubleshoot and resolve cloud-related issues swiftly.
Maintain up-to-date knowledge of cloud technology trends to drive continuous improvement and innovation.

Certifications Required: Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert

Salary and Other Compensation: The annual salary for the position is between $ 120,000/yr - $140,000/yr and depends on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

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Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law

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