Back to search
Job DetailsJob Location: Ackerman Nolan - Colfax, WA 99111Position Type: Full TimeSalary Range: $25.00 - $35.00 HourlyResidential & Light Commercial HVAC Installer Position Summary HVAC Installers are responsible for the proper installation of HVAC systems while delivering high-level customer experience. This role goes beyond installation; it includes identifying opportunities to improve system performance, educating homeowners, and offering memberships and system enhancements that add value to the customer. Key Responsibilities Installation & Technical Work Install residential HVAC systems including furnaces, air conditioners, heat pumps, and ductwork Replace and retrofit existing systems to meet current codes and company standards Ensure all installations meet quality, safety, and efficiency standards Test systems for proper operation and performance before job completion Maintain clean, organized, and safe job sites Customer Experience Communicate clearly with homeowners throughout the installation process Educate customers on system operation, maintenance, and efficiency Deliver a professional, respectful, and solution-oriented experience in the home Membership Offering Present and explain company maintenance membership program to homeowners Communicate the benefits (priority service, discounts, system longevity, etc.) Offer membership at time of install and assist customer with enrollment Accurately document membership opportunities and outcomes System Enhancements & Add-On Sales Identify and recommend system enhancements based on customer needs, such as: Indoor air quality products (air purifiers, UV lights, humidifiers) Smart thermostats Zoning systems Surge protection Educate the customer on benefits, not just features Present options confidently without being pushy Coordinate with office/sales team to finalize upgrades when needed Team Coordination Work closely with sales, service, and dispatch teams to ensure smooth job execution Communicate any job changes, issue, or upsell opportunities Support overall company goals for revenue, efficiency, and customer satisfaction Performance Expectations (KPIs) Installation quality and callback rate Job completion efficiency and timeliness Membership conversion rate Revenue generated from enhancements/add-ons Customer satisfaction scores and reviews Qualifications 2+ years of residential HVAC installation experience (preferred) Strong mechanical aptitude and troubleshooting skills Knowledge of HVAC systems, tools, and installation best practices EPA certification (required) Gas fitters license Valid driver’s license and clean driving record Compensation Structure Hourly wage based on experience Performance incentives for: Membership sales System enhancements sold Customer satisfaction (5-star reviews) What Success Looks Like in This Role A successful installer doesn’t just “put equipment in.” They: Take pride in clean, high-quality installs Build trust with homeowners Create additional value on every job Contribute to company growth through memberships and enhancements Qualifications
Learn more about this Employer on their Career Site
