Customer Service Representative

Company Description

At Strive Global, we believe meaningful connections drive business success. We specialize in delivering innovative marketing and public relations solutions that help organizations strengthen their brand presence and build lasting relationships with their communities. Our team is collaborative, ambitious, and committed to developing talented professionals who are ready to grow their careers in a dynamic environment

Job Description

Strive Global is seeking a professional and customer-focused Customer Service Representative to join our growing team in College Station, TX. In this role, you will serve as the first point of contact for customers, providing outstanding support, resolving inquiries, and ensuring every interaction reflects our commitment to excellence. This is an excellent opportunity for individuals looking to develop their communication, problem-solving, and customer relationship skills in a supportive environment.

Responsibilities

• Provide exceptional customer service through professional and courteous communication.
• Respond to customer inquiries, concerns, and requests in a timely manner.
• Assist customers by providing accurate information about products and services.
• Resolve customer issues while maintaining a positive customer experience.
• Maintain accurate customer records and documentation.
• Collaborate with team members to ensure efficient daily operations.
• Follow company procedures and service standards to deliver consistent support.
• Contribute to a positive, team-oriented workplace culture.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Positive attitude with a customer-first mindset.
• Strong organizational and time management skills.
• Ability to multitask and adapt in a fast-paced environment.
• Problem-solving and critical-thinking abilities.
• Professional appearance and strong work ethic.
• Willingness to learn, grow, and contribute to team success.

Additional Information

• Competitive Salary: $33,000 – $37,000 annually.
• Comprehensive training and ongoing professional development.
• Clear career advancement and growth opportunities.
• Supportive, collaborative, and inclusive work environment.
• Opportunity to develop valuable customer service and communication skills.
• Stable full-time position with long-term career potential.
• Performance-focused culture that recognizes dedication and achievement.