Loan Administrator Credit Resolution

EDUCATION AND EXPERIENCE

This position requires a Bachelor’s degree in Business, Finance, or a related field, or an equivalent combination of education and relevant experience. The ideal candidate will have 3–5 years of progressive experience in loan administration, loan processing, or loan servicing within a financial services environment, with agricultural lending experience preferred. Candidates should demonstrate a solid understanding of loan documentation, servicing processes, compliance requirements, and internal controls. Experience working cross-functionally with lenders, credit, and operations teams is highly desirable, along with strong attention to detail, organizational skills, and the ability to manage multiple priorities in a deadline-driven environment.

JOB SUMMARY

The Loan Administrator supports the Credit Resolution and Lending teams by managing administrative functions related to distressed loans, including coordinating of loan documentation, servicing activates, and ongoing portfolio maintenance of problem credits. This position ensures that loan files are accurate, complete, and compliant with internal policies and regulatory requirements. In addition to maintaining documentation, the Loan Administrator is responsible for preparing, reviewing, and updating loan records, facilitating smooth and timely loan processing, and assisting with renewals, modifications, and servicing actions. The role also includes tracking key loan milestones, supporting foreclosure and liquidation activities, and collaborating with internal teams—such as Loan Operations—to ensure proposed restructures are compatible with system capabilities and operational workflows. This role plays a critical part in ensuring operational efficiency and supporting the successful resolution of distressed assets.

ESSENTIAL FUNCTIONS

• Must have a thorough understanding of the borrower rights provisions outlined by the Farm Credit Administration (FCA) under 12 CFR Part 617 and the Farm Credit Act.
• Knowledge of borrower rights related to distressed loan restructuring, including notice requirements, mediation programs, and foreclosure protections. 
• Awareness of borrower rights when agricultural real estate is acquired or sold.
• Familiarity with credit review committee processes and borrower rights to request reviews of adverse credit decisions.
• Ensure all servicing actions comply with FCA regulations including borrower rights and documentation requirements.
• Prepare and review loan documents for accuracy and completeness before closing.
• Ensure all required documentation is properly executed, recorded, and filed.
• Maintain and update electronic loan files in accordance with Association standards.
• Process loan payments, disbursements, and other servicing transactions accurately and promptly.
• Coordinate with Relationship Managers, Credit Analysts, and Legal to resolve discrepancies or missing documentation.
• Monitor tickler systems to track insurance, collateral, and other loan-related compliance items.    
• Prepare reports and summaries for management review on loan status, renewals, and servicing activities.
• Assist in portfolio maintenance, including renewals, restructures, and payoffs.
• Support internal and external audits by providing requested documentation.
• Maintain confidentiality and ensure compliance with Association and regulatory standards.
• Collaborate with outside legal counsel to gather and provide information related to foreclosure proceedings, bankruptcy litigation, and other relevant legal matters.
• Coordinate with legal, appraisal, and collateral teams to gather necessary documentation for loan resolution.
• Monitor loan performance and track key dates (e.g., foreclosure postings, maturity dates, inspection schedules).  
• Read credit narratives and compare them to DLR plans and system actions.
• Monitor delinquent property taxes, verify payment plans, and issue delinquent tax letters in collaboration with RMs and CRG reps. 
• Work closely with teams such as Loan Operations to verify that proposed restructures are feasible within system capabilities and operational workflows.

REQUIRED SKILLS

• Strong knowledge of loan documentation, collateral management, and loan servicing processes.
• Excellent organizational skills with strong attention to detail and accuracy.
• Proficiency in Microsoft Office and loan servicing software systems.
• Strong communication and interpersonal skills to work effectively with internal and external stakeholders.
• Ability to manage multiple priorities in a deadline-driven environment.
• Understanding of lending regulations, policies, and compliance requirements.

DISCLAIMER

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@capitalfarmcredit.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the EEO - Know Your Rights and Pay Transparency Statement.