RETAIL OPERATIONS MANAGER

Ready to Run One of the Biggest College Retail Operations in the World?

We are looking for a Retail Operations Director.

Do you thrive in organized chaos? Love building high-performing teams? Get excited about inventory, logistics, and creating operational excellence?

Then we have the opportunity you've been waiting for.

The Warehouse at C.C. Creations isn't your average retail store. We're proud to be home to the Guinness World Record for the Largest Collegiate Merchandise Store in the World. Every day, thousands of products move through our operation—and we're looking for a dynamic leader to keep everything running like a championship team.

What You'll Own

As our Retail Operations Director, you'll be the engine behind our retail operation. You'll lead the teams responsible for receiving, inventory, stocking, merchandise flow, facilities, and operational execution while ensuring every product gets to the right place at the right time.

Your leadership will directly impact the customer experience, game day success, and the continued growth of one of the nation's premier collegiate retailers.

What You'll Be Doing

• Lead daily retail operations across our 28,750+ square-foot retail facility
• Build, coach, and inspire high-performing operational teams
• Create efficient systems that improve speed, accuracy, and productivity
• Oversee inventory management, receiving, stocking, and merchandise movement
• Develop operational KPIs and use data to drive continuous improvement
• Partner with merchandising, buyers, production, and store leadership
• Manage operational budgets, supplies, and facility maintenance
• Lead logistics for Texas A&M football weekends, major retail events, and special projects
• Identify problems before they happen—and solve them before anyone notices

You're a Great Fit If You...

• Love creating order from complexity
• Naturally lead people through coaching, accountability, and encouragement
• Have experience managing retail, warehouse, logistics, or inventory operations
• Think in systems, processes, and continuous improvement
• Can juggle multiple priorities without losing your cool
• Make decisions using both data and common sense
• Believe no job is beneath a leader
• Bring energy, urgency, and a "Let's figure it out" attitude every day

What Success Looks Like

You'll know you're winning when:

• Inventory is accurate
• Teams know exactly what success looks like
• Merchandise flows seamlessly from receiving to the sales floor
• Game days run smoothly
• Operational challenges become operational victories
• Your team is engaged, growing, and proud of what they accomplish together

Our Core Values

We're looking for leaders who believe in:

• Deliver the Wow - go beyond expectations in every interaction. We create memorable experiences through exceptional service, attention to detail, and a commitment to excellence.
• Never Satisfied - Good is never good enough. We continuously look for smarter, faster, and better ways to improve our processes and performance.
• Do It Right - Integrity matters. We take pride in doing things the right way the first time, with accuracy, accountability, and professionalism.
• Attitude Is Everything - Bring positive energy, embrace challenges, and inspire those around you. A great attitude is contagious and drives great results.
• Build Better Relationships - Success is built on trust. We collaborate, communicate openly, and support one another to achieve shared goals.
• All In - Show up, step up, and own it. We give our best every day, work as one team, and do whatever it takes to help each other succeed.

Qualifications

We're looking for someone with:

• Leadership experience in retail operations, warehouse operations, inventory management, logistics, or facilities
• Strong organizational and project management skills
• Experience improving operational processes
• Excellent communication and team leadership abilities
• Strong analytical and problem-solving skills
• Ability to work collaboratively across departments
• Flexibility to work Texas A&M game day weekends and major retail events
• Experience with retail point of sale and inventory systems is a plus

What We Offer

We believe in taking care of our team.

• Paid Time Off (PTO) that begins accruing from day one. Use it as you earn it.
• Eight paid holidays, including a paid "Me Day" to celebrate your birthday however you choose
• Medical, dental, and vision insurance for you and your eligible family members
• Company paid life insurance for you, with the option to purchase additional coverage for yourself and eligible family members
• Short-term and long-term disability insurance
• 401(k) Retirement Plan
• Employee discounts on custom apparel and promotional products
• Exclusive discounts at both The Warehouse and Maroon U retail store locations
• Opportunities for career growth within a stable, family-owned company that invests in its people

Ready to Lead Something Extraordinary?

If you're passionate about operational excellence, love developing teams, and want to play a key role in one of the most unique collegiate retail operations in the country, we'd love to meet you.

Bring your leadership. Bring your energy. Bring your "All In" attitude.

Apply today and help us deliver the WOW every single day!