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  3. 6:00 AM - 12:00 PM: Customer Service Representative (Part-Time)

6:00 AM - 12:00 PM: Customer Service Representative (Part-Time)

Dayton Freight
Posted 3 months ago, valid for 19 days
Location

Collinsville, IL 62234, US

Salary

$18 per hour

Contract type

Part Time

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Sonic Summary

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  • Dayton Freight is seeking a Customer Service Representative to assist customers with inquiries related to freight services, including pickup requests and rate quotes.
  • The position requires excellent communication skills, proficiency in Microsoft Office, and experience in a fast-paced environment, with a focus on customer service.
  • Candidates should have at least one year of relevant experience and be able to handle a high volume of phone calls effectively.
  • The job offers a competitive weekly pay and opportunities for quick advancement within a stable and growing organization.
  • Shift hours are from 6:00 AM to 12:00 PM, Monday to Friday, and the role may involve various administrative tasks in an office and Service Center environment.

Overview

Shift Hours:

6:00 AM - 12:00 PM

Monday- Friday

 

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

Qualifications

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills

Benefits

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities

Starting Pay: $18.00/hour.  Pay does vary depending on relevant experience.

 

CSR, Customer Service, family, culture, LTL, transportation, customer oriented, part time, PT, part-time

Physical Demands

This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.   * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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