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Colonial Hills, PA
Graduate customer service representative
Technical Service Representative

Technical Service Representative

Overhead Door

Posted 2 days ago, valid for 2 days

Colonial Hills, PA, US

Competitive

Full Time

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Sonic Summary

The Technical Service Customer Care Representative I position offers entry-level technical support for products made by Overhead Door Corp./ Wayne Dalton.
This role serves as the initial contact for customers and installers seeking help with basic product inquiries or installation issues.
The representative will collaborate with more experienced team members to enhance their product knowledge and troubleshooting abilities.
Candidates should have at least 1 year of relevant experience in customer service or technical support.
The salary for this position is competitive and commensurate with experience.

The Technical Service Customer Care Representative I, provides entry-level technical support for products manufactured by Overhead Door Corp./ Wayne Dalton. This role is the first point of contact for customers/ installers needing assistance with basic product/ installation questions or product/ installation troubleshooting. Works closely with more experienced team members to develop product knowledge and troubleshooting skills.

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