Accounts Receivable Specialist

Ensuring Accurate Billing and Timely Payments

Job Title: Accounts Receivable Specialist

Reports to: Controller

Location: Albany, NY

Hourly, Non-Exempt

Summary/Objective

The Accounts Receivable Specialist is responsible for accurately processing and recording customer payments received by Noble Gas Solutions (“Noble”), while ensuring the timely and accurate preparation of customer invoices, account reconciliation, and collection activities.

Essential Functions

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Creates invoices according to company practices; submits invoices to customers, including the daily selections of delivery tickets marked as having a discrepancy.
• Answer incoming calls and respond to emails related to customer billing issues.
• Maintains and updates customer files, including account creation, reference checks, name or address changes, mergers, or mailing attentions.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
• Creates reports regarding the status of customer accounts as requested.
• Addresses failed and declines customer’s on monthly automatic credit card payments and updates new card information as needed.
• Research customer discrepancies and past-due amounts with the assistance of other staff members.
• Collaborates with the Accounting Manager to reconcile accounts receivable on a monthly basis.
• Generates, processes, and mails monthly billing statements.
• Assists Accounting Manager in tracking cash collected daily and reconciling cash each month.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Relays changes of information to appropriate employees.
• Provide direct support to the Accounting Manager and Controller for all current and upcoming projects including audit support.
• Other duties as assigned.

Competencies

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to operate related office equipment, such as computers, 10-key calculators, and copier.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.

Preferred Education and Experience

• Associate’s degree in accounting, finance or business administration, or a comparable equivalent number of years of experience in a collections or accounting role.
• Experience within the industrial or medical gases industry.
• Familiar with advanced ERP and accounting software, specifically TIMS.

Supervisory Responsibility

This position has no direct supervisory responsibilities but does serve as a coach and mentor for those in the entry level accounting roles.

Work Environment

This job operates in an office setting. This role routinely uses standard office equipment such as computer equipment, phones, scanners, and copiers.

Physical Demands

Prolonged periods sitting at a desk and working on a computer. Ability to lift 15 pounds at a time and file, open filing cabinets, and bend or stand on a stool as necessary.  

Position Type and Expected Hours of Work

This is a full-time position. Work schedule is Monday through Friday 8:00 a.m. to 5 p.m. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:30 a.m. to 4:00 p.m. and must work 40 hours each week to maintain full-time status.

Travel

No travel is expected for this position.

Work Authorization

Eligibility to work in the U.S. with the appropriate work authorization documentation.

EEO Statement

Noble Gas Solutions is an EEO/AA Employer M/F/D/V.