Chief Engineer

Position Purpose & Summary

Develop, implement and manage programs for the operation and maintenance of all equipment and physical structures in compliance with resort, local, state and national codes and regulations to protect the asset, guests, members and team members to ensure optimum operations, minimize expenses and maximize guest and member satisfaction. Responsible for the short and long-term planning and day-to-day operations of the Engineering department. Leads and directs all engineering team members in accordance with policies and procedures. Recommends the department's budget and capital expenditure and manages expenses within approved budget constraints.

Essential Functions:

• Lead and manage the human resources in the division to attract, retain and motivate the staff; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles and discipline as appropriate.
• Develop, recommend, implement, and manage the department's budget and capital expenditure plan, forecasts, and objectives consistent with maintaining a first-class property and leadership's expectations.
• Develop, implement and manage a maintenance program and negotiate maintenance contracts for the resort and all equipment in compliance with resort, local, state and national codes and regulations to ensure the safety and satisfaction of all guests, members and team members and to protect the assets and maintain the property in first class condition.
• Develop, implement, and manage energy conservation programs for the property to minimize expenses.
• Coordinate renovation bidding, defining the cost and scope of projects and overseeing the general contractor and subcontractors to ensure quality work is performed for minimal cost.
• Participate in all leadership meetings and functions to include MOD (Manager on Duty) Program.
• Submit all reports and memos to appropriate parties.
• Deliver "I Am Proud" service standards and department-specific signature touch points.
• Establish cross-departmental channels of communication among teammates that are consistent and complete.

Additional Duties and Responsibilities:

• Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
• Provide extraordinary service that is "Enriching by Nature."
• Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments.
• Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
• Be empowered to make things go right if they go wrong.
• Give the guest/member a fond farewell.
• Address feedback by utilizing the LEARN Model.
• Demonstrate a professional appearance and be attentive to what matters most.
• Comply with company policies and procedures.
• Observe and adhere to safety guidelines.

Marginal Functions:

• Maintain a professional demeanor at all times and maintain work area in a professional, orderly manner.
• Remain alert, courteous and helpful to the members, guests and employees at all times.
• Perform other related duties as requested by the department.
• Interface positively with other departments, offering assistance when needed.
• Ability to work any assigned shift/work schedule.
• Respond to any reasonable task as assigned by the Owners or the Managing Director (MD).
• Perform other duties as assigned.
• Interface positively with other departments, offering assistance when needed.
• Displays care in use of equipment and maintain an organized and professional work environment.

Position Requirements:

1. Minimum Knowledge & Skills:

   • Physical demands and/or work environment characteristics described here are repre­sentative of those that an employee encounters and must be met to successfully perform the essential func­tions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential func­tions.

2. Formal Education and Job-Related Experience:

   • High school diploma or equivalent with two (2) years' experience in a similar job in the hospitality industry.

3. Teamwork and Collaboration:
   • This position requires continuous teamwork as well as internal and cross-departmental communication.

External and Internal Personal Contact:

1. Communications:
• Daily – Verbal and written
• Weekly – Participating in meetings
• Occasionally – Participate in one-on-one coaching sessions.

1. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication.

Additional Licenses and/or Certifications Required:

Position Analysis/Specifications:

Environmental Factors:

Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather.

The Garden of the Gods Resort and Club offers a diverse, dynamic, and thriving environment that supports career development for all our team members.