Dental Treatment Coordinator

Join Our Dynamic Team at North End Dental as a Patient/Treatment Coordinator!

Are you passionate about delivering exceptional patient care and creating life-changing smile transformations? North End Dental in Colorado Springs, CO, is looking for a friendly, professional, and driven Patient/Treatment Coordinator to join our dedicated team!

At North End Dental, we pride ourselves on providing first-class dentistry-from general and preventative care to complex full-arch implant rehabilitations-in a warm, welcoming, and patient-focused atmosphere. If you thrive in a fast-paced environment and love helping patients regain their confidence, health, and smiles, we want to hear from you!

What We're Looking For:

• Treatment Coordination Experience: Proven experience presenting and managing complex dental treatment plans, particularly in dental implants, full-mouth restorations, bone grafts, crowns, bridges, and clear aligners.

• Financial Solutions Expertise: Proficiency in presenting financial options, assisting patients with third-party financing (such as CareCredit), and navigating insurance benefits to make care accessible.

• Master Communicator: Outstanding interpersonal and verbal communication skills to clearly and compassionately explain treatment steps, answer clinical questions, and address patient concerns.

• Organization & Efficiency: Excellent organizational skills to manage complex multi-step scheduling and coordinate seamless patient handoffs with our clinical team.

• Patient-Centric Approach: A warm, empathetic, and professional demeanor that helps ease dental anxiety and ensures every patient feels valued.

Key Responsibilities:

• Present and explain detailed treatment plans for comprehensive general and high-value surgical procedures (e.g., dental implants, full-arch restorations).

• Guide patients through payment plans, financing options, and scheduling to finalize treatment agreements.

• Coordinate scheduling for multi-phase dental procedures to optimize office flow and doctor productivity.

• Maintain clear communication between the front office, clinical staff, and doctors to support smooth daily operations.

• Provide exceptional customer service from initial consultation through post-treatment follow-up.

Qualifications:

• Experience: 1+ years of experience as a Dental Treatment Coordinator or senior front-office team member in a dental practice.

• Knowledge: Strong understanding of dental terminology, surgical procedures (implants/bone grafts), and dental insurance/financing.

• Software: Experience with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental).

• Skills: Strong organizational ability, attention to detail, and top-tier communication skills.

Schedule & Location:

• Location: 1705 N Weber St, Colorado Springs, CO 80907

• Hours:

  • Monday, Tuesday, Thursday: 8:00 AM - 5:00 PM

  • Wednesday, Friday: 7:00 AM - 2:00 PM

  • Weekends Closed!

Ready to Make an Impact?

If you are ready to build a rewarding career with a high-performing dental team that values compassionate patient care, apply today! Submit your resume and a brief cover letter explaining why you would be a great fit for North End Dental.