PTEC Front Office Receptionist

Job DetailsLevel: EntryJob Location: Colorado Springs, CO 80915Salary Range: $16.00 - $16.00 HourlyPTEC Front Office Receptionist Power Technical (PTEC) – James Irwin Charter Schools Colorado Springs, CO Pay: $16.00 per hour Schedule: Full-Time, 215 working days per school year Work Location: In person Position Overview Power Technical (PTEC), part of James Irwin Charter Schools, is seeking a friendly, organized, dependable, and professional Front Office Receptionist to serve as the first point of contact for students, parents, staff, and visitors. The Front Office Receptionist is responsible for the daily operation of the school’s front office and provides clerical and administrative support to students, families, staff, and school administration. This position requires someone who can manage multiple priorities, communicate professionally, maintain confidentiality, and remain calm and helpful in a busy secondary school environment. Essential Duties and Responsibilities Front Office & Student Support Open and prepare the front office by 7:00 a.m. each school day. Greet and assist students, parents, staff, visitors, and community members in a friendly and professional manner. Answer incoming telephone calls and route calls or messages appropriately. Answer general questions from parents and students and direct more complex matters to the appropriate staff member. Locate students and communicate messages or information as needed. Prepare student passes and provide notifications to teachers as necessary. Assist parents with Infinite Campus access and general questions. Assist with student check-in/check-out and related documentation. Coordinate student shadow dates and communicate information to students, families, and staff. Call out and sign out students leaving campus for school-related activities. Provide basic assistance to students who become ill during the school day and contact parents or appropriate staff when necessary. After completing required training, provide limited support with authorized student medications as needed. Support the JICS school nurse with obtaining student immunization and health records when requested. Fees, Records & Administrative Support Collect student fees and other payments, issue receipts, and accurately update student fee information in Infinite Campus. Maintain accurate front-office records and documentation. Prepare, copy, organize, file, and distribute documents and materials. Maintain confidentiality of student, family, financial, and school information. Operate standard office equipment and technology. Provide clerical and administrative assistance to PTEC administration and staff. Assist with school events, activities, communications, and special projects as assigned. Maintain a professional, organized, and welcoming front-office environment. Perform other duties and responsibilities as assigned. Required Knowledge, Skills & Abilities Pleasant and professional telephone manner. Excellent customer-service and interpersonal skills. Ability to remain calm and professional under pressure. Excellent organizational skills and ability to comfortably manage multiple tasks and interruptions. Strong written and verbal communication skills. Proactive self-starter who can quickly learn new duties and procedures. Ability to establish and maintain effective working relationships with students, parents, staff, volunteers, and visitors. Proficiency with Microsoft Office, including Word, Excel, and Outlook. Ability and willingness to learn Infinite Campus and other school information systems. Ability to operate standard office equipment. Ability to accurately handle money, receipts, student fees, and related records. Ability to maintain confidentiality and exercise sound judgment. Ability to lift up to 20 pounds. Spanish/English bilingual skills are a plus. Minimum Qualifications High school diploma or equivalent. At least one year of office, administrative, clerical, or comparable customer-service experience. Previous experience working in a school environment or with middle/high school students is preferred. The Successful Candidate The successful candidate will be welcoming, organized, dependable, proactive, and professional. As the first point of contact for many families and visitors, the receptionist plays an important role in representing PTEC and James Irwin Charter Schools. PTEC is a structured secondary school environment that emphasizes character, personal responsibility, accountability, and high expectations. The Front Office Receptionist should model these qualities while building positive relationships with students, families, staff, and visitors. Compensation & Schedule Pay: $16.00 per hour Employment: Full-Time Working Days: 215 days per school year Schedule: Monday–Friday, 8-hour shift Work Location: In person at Power Technical (PTEC), Colorado Springs, CO Benefits Health insurance Dental insurance Vision insurance Paid time off Retirement plan Free on-site daycare at our Astrozon campus, based on availability Qualifications