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Customer Experience Banker - (Hancock & Academy) Colorado Springs, CO (Spanish Bilingual Preferred) (32-35 hours a week - Full Benefits Eligible)

Huntington National Bank
Posted 24 days ago, valid for 19 days
Location

Colorado Springs, CO 80901, US

Salary

$22 - $24 per hour

Contract type

Part Time

Health Insurance
Paid Time Off
Life Insurance
Disability Insurance
Wellness Program

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Sonic Summary

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  • The Customer Experience Banker Non NMLS role at Huntington involves providing exceptional service to walk-in customers while identifying their financial goals and recommending suitable banking products.
  • Candidates should have a High School Diploma or GED and at least 1 year of customer service experience, preferably in banking or retail sales.
  • The position offers a compensation range of $22.00 to $24.00 per hour, with actual pay varying based on factors like location and experience.
  • Key responsibilities include processing transactions accurately, resolving customer issues, and adhering to operational policies while promoting customer relationship growth.
  • Huntington is an Equal Opportunity Employer and provides a range of benefits, including health insurance and retirement savings plans.

Description

Summary:

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.

Duties & Responsibilities:

  • Providing excellent customer service and effectively resolving customer issues.
  • Being proficient in understanding and educating customers on consumer deposit products.
  • Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
  • Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
  • Adhering to all operational, security, risk and regulatory policies and procedures.
  • Demonstrating acumen in sales, customer service, relationship management, banking,  communication and presentation.
  • Other duties as assigned.

Basic Qualifications:

  • High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Preferred Qualifications:

  • 1  year or more in customer service in banking, financial services or goal driven retail sales. 
  • Cash handling skills.
  • Comfort with technology such as mobile services and online banking services.


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Applications Accepted Through:

04/17/2026

Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled.

Workplace Type:

Office

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

$22.00-$24.00 Hourly

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.




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