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Travel customer representative

ETS
Posted 3 months ago, valid for 19 days
Location

Colorado Springs, El Paso 80901, CO

Salary

$65,000 - $78,000 per year

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Contract type

Full Time

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Sonic Summary

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  • The position of Travel Customer Representative involves supporting clients throughout their travel journey, from booking to returning home.
  • Key responsibilities include responding to inquiries, assisting with bookings and changes, and providing accurate information about travel details.
  • The ideal candidate should possess strong customer service experience, excellent communication skills, and a passion for travel.
  • The role offers a salary of $40,000 per year and requires at least 2 years of customer service experience, preferably in the travel or hospitality industry.
  • This is a 100% remote position with flexible scheduling, travel perks, and opportunities for growth within the agency.

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.,

Assist with travel bookings, changes, cancellations, and special requests.,

Provide accurate information about destinations, travel documents, and agency policies.

Follow up with clients to confirm trip details and satisfaction.,

Handle concerns or complaints with empathy and problem-solving skills.,

Ideal Candidate

-Excellent verbal and written communication skills.

-Strong customer service experience (preferably in travel or hospitality).

-Organized, dependable, and proactive with a high attention to detail.

-Comfortable with technology and quick to learn booking platforms and systems.

-Passion for travel and helping others plan unforgettable experiences.

Perks

-100% remote work with flexible scheduling.

-Opportunities to growth within the agency.

-Travel perks and exclusive industry discounts.

-Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you.

Apply today and start your journey with Effortless Travel Solutions!




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