F&B General Manager - Winter Seasonal

Jackson Hole Mountain Resort

JOB POSTING

Position Title: F&B General Manager

Department: Food & Beverage

Classification: Winter Seasonal, Full Time 

FLSA Status: Exempt

Location: Fine Dining Location - Trapper's Restaurant

Position Overview

Oversee all operations at the Food & Beverage outlet to achieve guest service and budgetary goals, while delivering consistently exceptional restaurant experiences. 

Job Duties

• Oversee daily operations, ensuring procedures and policies are set up and executed to reach target service and budgetary goals.
• Manage operating budgets for the restaurant.
• Hire, train, motivate, and evaluate staff members.
• Develop efficient scheduling plans to meet restaurant demands and budgeting goals.
• Develop and implement training programs for Front of House staff to ensure they are exceeding guest service and operational expectations.
• Responsible for restaurant cleanliness, maintaining health code standards and consistent sanitation, ensuring the restaurant meets all quality and food-service requirements
• Execute physical inventory process.
• Utilize inventory management system to ensure adequate stock levels
• Maintain and develop strong vendor relationships.
• Work with groups and internal departments to organize events.
• Maintain all restaurant appearance guidelines. 
• Establish and maintain proper safety practices for guests and staff.
• Work with Executive Chef and applicable Directors/Managers to coordinate food and bar menu planning and pricing.
• Work with applicable Events departments to coordinate, staff, and oversee Catering events as needed.
• Work with F&B Director to ensure all procedures and policies are in place regarding inventory management.  
• Work with F&B Director and Marketing team to develop and implement marketing and event strategy.
• Assist in development of operating budgets for the restaurant.
• Work as a server, host, or bartender as needed
• Coordinate all restaurant maintenance and repair needs.

-- Employees are held accountable for all duties of this job—

Are you the right fit? Below are some traits an exemplary candidate possesses:

• Excellent customer service abilities.
• Strong leadership and management skills with ability to motivate staff.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite.
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Ability to maintain budgets and manage inventory.
• Strong understanding of POS and inventory management software
• Thorough understanding of company policies and practices.
• Must be available to work early mornings, evenings, weekends, and holidays.
• High school diploma or GED required.
• Minimum two years of experience in restaurant management required.
• Minimum five years previous experience in the restaurant industry required.
• Bachelor’s degree in Hospitality, Business Management, or related field highly preferred, but less formal education with more on-the-job experience may be substituted.
• Previous experience managing a fast paced restaurant in a tourist location preferred.
• TIPS certification

Benefits & Perks

• Free JHMR ski pass
• Free START bus pass
• Free shift meal
• Discounts at all JHMR Food & Beverage locations
• Discounts at all JHMR Retail & Rental locations
• Health and wellness discounts
• Pro-deals through Expert Voice, Outdoor Prolink, POC, and more!

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

AAP/EEO STATEMENT

Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.