Retail Pharmacy Technician - Certified

Sykes Pharmacy, a service of Greater Valley Health Center

Qualifications 

•     High School Diploma or GED. 
•     Certified Pharmacy Technician national certification and State of Montana Pharmacy Technician License.  
•     Ability to speak, read, write, and understand English. 

Experience

•     One to two years prior experience in a pharmacy or healthcare environment is preferred. 

Core Competencies

•     Ability to function independently and as a team player. 
•     Ability to prioritize workload, multitask and work in fast-paced environment. 
•     Organizational and time management skills; punctual. 
•     Excellent oral and written communication skills. 
•     Excellent customer service skills in person and on the phone. 
•     Computer skills as necessary to operate pharmacy management software and other necessary programs. 
•     Initiative-taking. 
•     Ability to perform moderately difficult technical and clerical work. 
•     Skill in handling cash, computer operations, and typing 40 wpm. 
•     Proven understanding of performing confidential work. 
•     Must be able to perform the essential job functions of this position without reasonable accommodation. 

Special Requirements

• Have and maintain a valid Montana’s driver license. 

Attitude & disposition

• Strong work ethic, positive, caring, knowledge of cultural diversity and social determinants of health, team-oriented. May be requested to perform functions relevant to the position but not listed above/below. 

Main Duties and Responsibilities of the Role: these duties are the essential functions and are not all-inclusive of all duties that the incumbent performs.  
•    Reports to work on time and as scheduled. 
•    Accurately preparing prescriptions by retrieving, pouring, counting, labelling, and/or reconstituting prescription medications paying careful attention to specific programs and regulations (e.g. 340B).  
•    Handles hazardous medications. 
•    Accurately entering all patient and prescription information into the pharmacy software. 
•    Communicating with physicians, patients and third-parties, such as insurers; always verifying 2 patient identifiers. 
•    Answers phone calls promptly. 
•    Processing third-party rejections, communicating and resolving issues. 
•    Performs inventory control and management, including ordering, unpacking and organizing incoming merchandise, sorting items that require special handling, perpetual inventory counts, 340B audits, restocking shelves, removing outdated drugs, preparing outdated/unneeded drugs for return/disposal.  
•    Maintains and files records of dispensing and receiving (invoices). 
•    Helps maintain orderly, clean environment in the pharmacy, including cleanliness of pharmacy stock and supplies. 
•    Provides completed orders to customers. 
•    Properly processing Medicare/Medicaid Durable Medical Equipment (DME) claims. 
•    Properly processing pseudoephedrine sales. 
•    Solves routine problems on own. 
•    Checking refrigerator and freezer temperatures daily. 
•    Working as a team and communicating clearly. 
•    Helping customers locate over-the-counter products. 
•    Handling customer problems/ concerns in a calm manner and referring them to the pharmacist accordingly. 
•    Assists the pharmacist in delivering high-quality pharmaceutical care. 
•    Maintain an attitude and philosophy consistent with GVHC standards. Be the ‘face of the pharmacy’. 
•    Practices within the scope of education, training, and personal capabilities. 
•    Complying with established procedures, rules, and regulations. 
•    Follows federal, state and local legal guidelines; follows license criteria when licensure applies (ie: immunizations). 
•    Maintains confidentiality, HIPAA, & OSHA compliance. 
•    Performs other duties as needed and directed. 

Working Environment  
Work is performed in a pharmacy setting with computer/phone work and moderate noise. Standing, bending, sitting, lifting, stooping required. 
•     Required to work at both Sykes Kalispell and Sykes Columbia Falls pharmacy locations weekly. 
•     Required to work on a rotating schedule for Saturday shifts at Sykes Pharmacy Kalispell.  
•     Ability to work a flexible schedule, including evenings and weekends. 
•     Ability to stand for extended periods of time. 
•     Ability to bend, reach, climb, and squat frequently. 
•     Ability to lift, push or pull a minimum of 25 lbs.