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Customer Service Representative

CENTRAL BANCOMPANY, INC.
Posted 12 days ago, valid for 17 days
Location

Columbia, MO 65211, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The job involves answering incoming calls from customers requiring assistance in various areas and fulfilling customer service functions.
  • Candidates should possess a college degree or a high school education with relevant work experience, with previous banking experience recommended but not required.
  • Preferred qualifications include one year of sales experience and two years of service experience, along with strong problem-solving and analytical skills.
  • The role requires a commitment to customer service, the ability to learn quickly, and the initiative to sell and cross-sell products.
  • The salary for this position is not specified, but the job demands a self-starter who can work with minimal supervision and has professional phone skills.
Answer incoming calls from customers needing assistance in a variety of areas
Fulfill customer service functions
Answer questions, give explanation, and solve problems for customers
Complete special projects as assigned
Qualifications
College degree or high school education with relevant work experience preferred
Previous banking experience not required, but strongly recommended
One year sales experience and two years service experience preferred
Ability to learn a great deal of information in a short time
Great deal of initiative to sell and cross-sell products
Possess the flexibility to accept and help promote changes
Excellent problem solving and analytical skills
Strong commitment to customer service
Self starter requiring minimal supervision
Professional phone skills



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