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Lead Quality Assurance Analyst
Location: Columbia, SC hybrid (2 days onsite per week)
Interview Process: 1 round, virtual
Duration: 12 Months
Employment Type: Contract
Experience Required: 08+ Years
Candidate Location: Candidate must be a CURRENT SC resident. No relocation allowed.
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Project Scope:
The CFS Project Team is responsible for developing and maintaining a statewide Family Court Case Management System (FCCMS) for the South Carolina Family Courts. The system manages Family Court case information, accounting functions compliant with GAAP standards, document imaging, and integrations with SC Judicial Branch (SCJB) and PACSS systems.
Key Responsibilities:
Lead Quality Assurance
- Act as the Lead QA Analyst for the FCCMS Team
- Plan, organize, and manage testing activities for FCCMS enhancements and maintenance releases
- Provide management reporting on key QA metrics, defect management, and application quality
- Coordinate with third-party software vendors on issue resolution and defect tracking
- Conduct root cause analysis and reproduce defects for development teams
- Lead incident review meetings and release management activities
- Perform regression testing and validate system functionality
- Prepare and manage test data for execution of test scripts
- Execute test cases, record results, analyze outcomes, and report findings
- Review test reports, training materials, and computer-based training documentation
System Enhancements & Analysis
- Work with end users and business analysts to define system requirements
- Support analysis and review of functional designs
- Maintain traceability between requirements, designs, and test scripts
- Assist in developing custom reports and enhancement validation
- Support application configuration and testing activities
Training & Transition
- Assist in developing and delivering end-user training and workshops
- Coordinate knowledge transfer and transition activities from SC DSS to SCJB
- Support Angular migration testing schedules and transition planning
- Provide timely responses to end-user questions and issues
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Required Skills & Experience:
路聽聽聽聽聽聽聽 5+ years of experience using and configuring Family Court Case Management Systems (FCCMS)
路聽聽聽聽聽聽聽 5+ years of experience with Component, Integration, Performance, Regression, and Acceptance Testing
路聽聽聽聽聽聽聽 5+ years of experience summarizing testing results and reporting defects
路聽聽聽聽聽聽聽 5+ years of experience developing custom reports
路聽聽聽聽聽聽聽 Strong QA leadership and testing coordination experience
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Preferred Skills:
路聽聽聽聽聽聽聽 Experience providing end-user instruction and training
路聽聽聽聽聽聽聽 Experience using SQL
路聽聽聽聽聽聽聽 Experience in requirements gathering, software analysis, and design
路聽聽聽聽聽聽聽 Previous State Government experience
路聽聽聽聽聽聽聽 Experience with maintenance & operations support
路聽聽聽聽聽聽聽 Experience testing judicial or case management systems
路聽聽聽聽聽聽聽 Experience with Agile or Waterfall methodologies
Technical Environment:
路聽聽聽聽聽聽聽 MS Office
路聽聽聽聽聽聽聽 MS Teams
路聽聽聽聽聽聽聽 Microsoft Test Manager
路聽聽聽聽聽聽聽 Visual Studio
Education:
BS/BA Degree or equivalent work experience
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