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Customer Service Representative

Moser's
Posted 6 months ago, valid for 24 days
Location

Columbia, MO 65211, US

Salary

$15.5 - $17 per hour

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Representative position requires strong communication skills and a friendly attitude to assist customers and support front-end store operations.
  • Responsibilities include handling customer inquiries, processing returns and exchanges, and maintaining a clean and organized environment.
  • Candidates should have basic math and reading skills, and the ability to work well under pressure in a fast-paced grocery store setting.
  • The role requires a flexible schedule with availability for various shifts, including evenings, weekends, and overtime as needed.
  • The expected salary for this position is $15 per hour, and a minimum of 1 year of customer service experience is preferred.

Description

Now Hiring: Customer Service Representative – Immediate Openings

Location: Moser’s Grocery Store – Rangeline, Columbia, MO

FLSA Status: Non-exempt


Get Paid. Get Perks. Get Ownership.

Join a 100% employee-owned company where your work helps build your future. Looking for a customer service, retail, or front-end opportunity in Columbia, MO? As a Customer Service Representative, you’ll assist customers, support front-end operations, and help create a positive shopping experience in a fast-paced grocery store environment.


What You Get

  • Weekly Pay + steady hours
  • Employee-Owned (ESOP) – earn company stock at no cost to you
  • Flexible scheduling
  • On-the-job training and development opportunities
  • Growth opportunities in retail and customer service
  • A team that values your work and reliability


What You’ll Do

  • Assist customers with questions, concerns, and product inquiries
  • Process returns, exchanges, and front-end transactions
  • Answer phones and provide customer support
  • Maintain a clean and organized front-end area
  • Support front-end team members and daily store operations
  • Promote store programs, promotions, and loyalty initiatives
  • Handle customer feedback professionally and efficiently
  • Manage lottery machine operations and related procedures
  • Follow company policies and customer service standards


What We’re Looking For

  • Strong communication and interpersonal skills
  • Friendly, positive attitude and willingness to assist customers
  • Basic math and reading skills
  • Ability to handle customer inquiries professionally
  • Attention to detail and ability to follow store policies
  • Ability to multi-task in a fast-paced environment
  • Willingness to collaborate with fellow employee-owners and management
  • Flexible availability (days, evenings, weekends, holidays)


Work Environment

  • Fast-paced grocery store front-end environment
  • Exposure to varying temperatures near entrances and exits
  • Standing for extended periods; lifting up to 25–50 lbs

This is not an official description but represents major responsibilities a new hire can expect to perform.


Start Earning Right Away – We’re hiring immediately


Apply now and start building your future with us.




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.