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Customer Service Representative

CENTRAL BANCOMPANY, INC.
Posted 5 days ago, valid for 17 days
Location

Columbia, MO 65211, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The job involves answering incoming calls from customers and providing assistance in various areas.
  • Candidates should have a college degree or high school education with relevant work experience preferred.
  • Previous banking experience is not required but is strongly recommended, along with one year of sales experience and two years of service experience preferred.
  • The position requires excellent problem-solving skills, a strong commitment to customer service, and the ability to learn quickly.
  • Salary details are not specified, but candidates must possess professional phone skills and be self-starters requiring minimal supervision.
Answer incoming calls from customers needing assistance in a variety of areas
Fulfill customer service functions
Answer questions, give explanation, and solve problems for customers
Complete special projects as assigned
Qualifications
College degree or high school education with relevant work experience preferred
Previous banking experience not required, but strongly recommended
One year sales experience and two years service experience preferred
Ability to learn a great deal of information in a short time
Great deal of initiative to sell and cross-sell products
Possess the flexibility to accept and help promote changes
Excellent problem solving and analytical skills
Strong commitment to customer service
Self starter requiring minimal supervision
Professional phone skills



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