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Join a mission-driven team at the forefront of neurodiagnostic innovation. As an Inside Sales Representative, you’ll play a key role in connecting healthcare professionals with advanced technologies that improve neurological diagnosis and patient outcomes. We’re seeking motivated, relationship-driven sales professionals who are passionate about healthcare, technology, and making a real impact in patients’ lives.
Position Summary
As an Inside Sales Representative for our medical devices line, you will drive revenue by managing and growing customer relationships via phone, email, and virtual meetings. You will serve as a key point of contact for existing accounts and new prospects, working closely with Outside Sales, Marketing, Clinical, and Operations teams to deliver solutions and exceed sales goals.
This is a high-impact, fast-paced role that combines technical knowledge, consultative selling, and responsiveness to customer needs — all from within the office (or virtual) environment.
Key Responsibilities
Proactively reach out to prospective customers (hospitals, clinics, surgery centers, physician practices) via phone, email, video calls, and digital channels.
Qualify leads, manage pipeline, and move opportunities through the sales cycle to close.
Manage and grow existing accounts — renewals, upsell, cross-sell.
Prepare and deliver virtual product demonstrations, technical presentations, and proposals.
Respond to inbound customer inquiries, technical questions, and RFPs/quotes.
Enter and maintain accurate records in CRM (e.g., Salesforce), forecast sales, track metrics.
Collaborate with Outside Sales reps to support territory alignment, coordinate handoffs, and cover overflow or remote regions.
Partner with Marketing, Product, Clinical, and Customer Support teams to align messaging, promotions, and campaigns.
Monitor market trends, competitor offerings, pricing, and customer feedback to inform strategy.
Achieve monthly, quarterly, and annual sales quotas and targets.
Participate in training, webinars, and trade shows (virtually or occasionally in person).
Assist in order fulfillment oversight, customer follow-up, and after-sales customer service as needed.
Qualifications & Requirements
Education & Experience
Bachelor’s degree in life sciences, biomedical engineering, business, or related field preferred.
1–3 years of inside sales experience, preferably in medical devices, diagnostics, or technical healthcare equipment.
Experience working with hospital systems, clinics, or healthcare providers is a plus.
Technical / Hard Skills
Strong understanding of medical device product lines, anatomy, clinical workflows, or willingness to learn quickly.
Comfortable presenting technical information clearly (virtually).
Proficiency with CRM systems (e.g., Salesforce), sales tools, Microsoft Office / G Suite.
Ability to interpret RFPs, pricing models, and contracts.
Exceptional written and verbal communication skills.
Behavioral / Soft Skills
Highly goal-oriented, persistent, and self-motivated.
Excellent listening and consultative selling skills.
Strong organization, time management, and attention to detail.
Ability to multitask, prioritize, and work under deadline pressure.
Collaborative team player but able to act independently.
Resilience: handling objections, rejection, and repeating outreach.
What We Offer
Competitive base salary + performance-based commission/bonus plan
Opportunities for growth (e.g., transition to Outside Sales or management)
Training, mentoring, and development in medical device sales (inside & field)
Health, retirement, and other standard corporate benefits
Flexible work options (remote / hybrid)
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