Lease Administrator

Primary Responsibilities

· Answer incoming phone calls and greet walk-in customers in a professional and customer-focused manner.

· Coordinate the check-in and check-out process for rental trucks and equipment.

· Maintain accurate vehicle, customer, and rental contract files.

· Perform daily yard inspections and monitor the status and availability of all rental units.

· Communicate regularly with Service Departments and Body Shops regarding vehicle readiness, repairs, and maintenance updates.

· Maintain knowledge of current customer rental rates, agreements, and billing requirements.

· Collect and track monthly mileage for contract rental vehicles to support accurate billing.

· Prepare and process daily, weekly, and monthly rental billing for all South Carolina rental customers.

· Maintain contract files in accordance with company policies and established compliance checklists.

· Communicate with customers regarding vehicle damage, repair needs, and related documentation.

Accounting & Administrative Support

· Assist with accounts receivable activities, miscellaneous customer billing, and fuel reconciliation processes.

· Maintain and monitor customer insurance certificates to ensure proper coverage and current expiration dates.

· Support overall rental operations through accurate documentation, organization, and administrative follow-up.