Epic Principal Trainer, Corporate, Greenville, FT, Day

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:  Inspire health.  Serve with compassion.  Be the difference

• Builds and maintains the training environment used in providing end-user training on EMR (Epic). 

• Updates and modifies training materials and MST for systems/programs (Epic, others) and maintains accuracy of lesson plans, exercise books, job aids, simulations and scenarios.

• Credentials/cross trains and audits educators on assigned applications.

• Collaborates with Epic Analysts to ensure alignment in system updates and other application enhancements. 

• Develops and delivers remediation plan to educators, as needed. 

  Troubles shoot issues shared through Service Now, Analysts, or end users.

• Trains end users on various assigned applications. 

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Education

• Education - Bachelor's degree in General Education, Information Sciences, Business Management, Training and Development, Clinical Informatics, Project Management or related field of study.

• Experience - Three (3) years of healthcare experience with at least two (2) years Epic education/training experience; prefer experience working with Epic. Skill and experience in adult education. 

In Lieu Of

• In lieu of a Bachelor's degree: three (3) years education/training experience and/or completed certification or certification pending in Epic Application Curriculum and Epic Application Training Environment may be considered.

Required Certifications, Registrations, Licenses

• Certification in Epic Application Curriculum - must be obtained within 90 days of hire

• Certification in Epic Application Training Environment - must be obtained within 90 days of hire

Knowledge, Skills and Abilities

• Computer skills (word processing, database)

• Knowledge of office equipment

• Mathematical skills

• Project management skills

• Adult learning education theory 

• Ability to develop customized training materials

• Ability to trouble shoot issues and provide viable and valuable solutions.

• Working knowledge of EMR environment and well-versed in all applications so that they can, with high quality, credential and cross train educators on assigned applications.

• Working knowledge of Epic Application Curriculum and Epic Application training environment.