Business Development Representative

Business Development Specialist

Germain Automotive Partnership is a leading automotive dealership committed to delivering exceptional guest experiences. Our Business Development Center (BDC) team is the first point of contact for prospective customers, playing a key role in guiding them through their buying journey.

Position Overview:
We are seeking an enthusiastic, self-motivated BDC Agent to manage incoming leads, maintain customer communication, and schedule appointments for our sales team. This role is perfect for someone who thrives in a fast-paced, goal-oriented environment and enjoys creating meaningful customer interactions.

Key Responsibilities:

• Respond to internet leads, phone calls, and chats in a timely and professional manner

• Schedule appointments and follow up on missed opportunities

• Maintain detailed records of all communications and customer interactions

• Collaborate with the sales team to drive showroom traffic and sales

• Meet daily and weekly communication and appointment-setting targets

• Stay up to date on product knowledge and dealership promotions

Why Germain?
At Germain Automotive Partnership, we don’t just sell cars — we create experiences. As part of our BDC team, you’ll:

• Be at the heart of the guest experience, helping people navigate one of the biggest purchases of their lives.

• Join a team that values collaboration, energy, and results — your voice and ideas matter.

• Receive ongoing training, mentorship, and opportunities for growth, both in your role and your career.

• Work in a fast-paced, rewarding environment where your efforts directly impact success.

• Be part of a recognized, respected dealership network that prioritizes integrity, customer service, and team culture.

• Base salary: $26,000 annually
• Additional earnings: Tiered bonus/commission structure based on performance! 

Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT! 

Germain Automotive Partnership is proud to offer the following benefits for our employees:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Weekly Pay 
• Parental Leave 
• 401K
• Life Insurance
• Short and Long-term Disability Insurance
• Paid time off (Accrued after 90 days)
• Employee Discounts
• State of the art technology

• Basic MS Office knowledge; computer software and internet proficiency

• Strong communication skills via phone, email, and text

• Self-motivated, organized, and detail-oriented

• Ability to work in a fast-paced, team-oriented environment

• Previous experience in sales, customer service, or BDC preferred

• Certification in product knowledge is a plus

• Bilingualism is not required but can be very helpful.
• A valid driver's license is required.
• Ability to pass pre-employment testing to include background check, drug test and motor vehicle report is required.