Job Responsibilities

•	Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
•	Performs daily and monthly close out procedures for internal controls and cash balancing.
•	Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
•	Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
•	Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
•	Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow.
•	Perform accurate charge entry.
•	Complies with all organizational policies regarding ethical business practices.
•	As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams.
•	Schedules appointments, gathers demographic and insurance information and enters into the practice management system.
•	Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality.
•	Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
•	Completes assigned goals.

Specifications

Experience