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Customer Service Representative

Daniel Appliance Company
Posted 3 months ago, valid for 16 days
Location

Columbus, Muscogee 31999, GA

Salary

Competitive

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • Daniel Appliance Company is seeking a Customer Service Representative to handle service requests and customer complaints.
  • The ideal candidate should have a minimum of two years of administrative experience and possess strong written and verbal communication skills.
  • This role requires a self-motivated individual who is detail-oriented and can effectively manage various situations while providing excellent customer service.
  • Benefits include paid holidays and vacation, a retirement plan, and a collaborative working environment.
  • The salary for this position is competitive, and applicants should be prepared to demonstrate their commitment to customer satisfaction.
Job Summary
Daniel Appliance Company is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
 
Responsibilities: 
  • Receive incoming calls in a professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed which may include cross-training in related positions
 
Qualifications:
  • Minimum two years admin experience
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
 
Benefits/Perks
  • Paid Holiday & Vacation 
  • Retirement plan
  • Great Working Environment
  • Creating relationships with Customers and Manufacture Reps 
  • Working together as a team
 



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This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.




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