Executive Host - Scioto Downs ( Columbus,Ohio)

The Executive Host’s foremost role is to own all aspects of strategic relationships with a specific group of VIP players for whom they direct account development, relationship building and service while on property. Your overarching purpose in this role will be to develop a lasting, growth-oriented relationship with each customer through a combination of in-person and on the phone sales activities. As a member of this team, you will be the first line of contact with a property’s very best guests; exuding an exceptional motivation to serve while exhibiting a unique blend of gregariousness and graciousness. An intuitive and creative problem solver, you will strive to delight our guests, be committed to proactive service recovery and be skilled in social awareness. The ideal candidate for this position will be resilient, tenacious, and have a passion for service in a customer facing role as well as the ability to develop relationships via the telephone.