Maintenance Technician - Hotel

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

Job Description

Key Responsibilities:

Routine Maintenance: Perform scheduled maintenance tasks on heating, ventilation, air conditioning (HVAC), plumbing, and electrical systems to ensure their proper functioning.

Repairs: Diagnose and repair equipment and systems such as lighting, plumbing fixtures, appliances, and HVAC units to resolve issues promptly.

Safety Inspections: Conduct regular safety inspections to identify and address potential hazards and ensure compliance with safety regulations.

Guest Service: Respond to guest requests and resolve maintenance issues in guest rooms, public areas, and common facilities with courtesy and efficiency.

Record Keeping: Maintain accurate records of maintenance activities, repairs, and equipment inventory.

Equipment Maintenance: Ensure all tools and equipment are well-maintained, calibrated, and in good working condition.

Supplier Communication: Communicate with suppliers and vendors for equipment servicing and parts procurement as necessary.

Energy Efficiency: Identify opportunities for energy-saving measures and recommend improvements to reduce utility costs.

Teamwork: Collaborate with other hotel staff, including housekeeping, front desk, and management, to provide a seamless guest experience.

Compliance: Ensure compliance with all safety regulations, building codes, and environmental regulations.

Qualifications:

• High school diploma or equivalent.
• Previous experience in maintenance, preferably in a hotel or similar hospitality setting.
• Basic knowledge of HVAC, plumbing, electrical systems, and general maintenance tools.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Availability for flexible hours, including weekends and evenings.
• Physical stamina and ability to lift heavy objects and perform manual labor.
• Knowledge of safety protocols and regulations.

Physical Requirements:

• Ability to lift, push, or pull heavy objects (up to 50 pounds).
• Ability to stand, walk, and perform physical tasks for extended periods.
• Comfort working in various weather conditions and confined spaces.
• Climbing ladders and working at heights may be required.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.