Description

RECO Equipment Inc. is a full-line distributor supplying heavy and compact equipment — new, used, and rental. Our product lines are supported by Parts & Service departments at each branch location. For more information, please visit www.recoequip.com.

PRODUCT LINES: Link-Belt, RokBak, Liebherr, Hitachi, Cummins Engines, Isuzu Engines

At RECO, we hire individuals who demonstrate our Core Values:
Authentic, Hard Working, Professional, Loyal, and Customer Oriented.

The Operations Manager is a hands-on leader responsible for the daily operations and growth of a developing RECO branch. This position oversees all branch functions, including parts, service, logistics, and administrative operations, while ensuring the highest level of customer satisfaction and operational efficiency.

The Operations Manager plays a critical role in managing multiple responsibilities directly, maintaining workflow across departments, and ensuring the branch operates smoothly, profitably, and in alignment with RECO’s standards.

Requirements

Experience & Background
3+ years of experience in branch, operations, or department management preferred
Background in heavy equipment, parts, service, or logistics strongly preferred
Experience working in a small, team-oriented environment
Skills & Competencies
Strong organizational and multitasking skills in a fast-paced environment
Excellent communication, phone etiquette, and customer service skills
Professional, solution-driven mindset with strong attention to detail
Experience dispatching technicians and coordinating service operations preferred
Proficiency in Microsoft Office and computer systems (experience with NEXT or similar systems a plus)
Ability to manage inventory, process invoices, and support basic accounting functions
Operational & Leadership Abilities
Ability to oversee daily branch operations, including parts and service coordination
Experience handling customer escalations and maintaining strong client relationships
Ability to monitor KPIs, control costs, and support profitability
Commitment to safety compliance and company policies
Leadership skills with the ability to coach, train, and maintain accountability
Other Requirements
Valid driver’s license and insurable under company policy
Ability to lift up to 25 lbs occasionally
Dependable, self-motivated, and able to work independently

Learn more about this Employer on their Career Site